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JOB DETAILS

Tableau Administrator/ Developer II (Business Intelligence)

Job Ref: 23823

Talent Area: IT/Telecommunications

Location:
Corporate
Houston, TX 77054

Area/Department: IT-Healthcare Informatics

Employment Type: Regular

Job Type: Full-Time

Organization: Houston Methodist

Work Shift: DAY

Work Week: M - F


Company Profile

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of five hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center and six community hospitals throughout the greater Houston metropolitan area.  HM also includes a research institute, a global business division, numerous physician practices and several free standing emergency rooms and outpatient facilities.  Overall, HM employs over 17,000 employees.   FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006.  Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.


Job Summary

 

JOB SUMMARY

The position of Tableau Administrator/ Developer II (Business Intelligence) will be responsible for Tableau server architecture, administration, upgrades, security and maintenance. This position will also be responsible for physical database design and development of Tableau Data Sources. Provides technical leadership on the deployment architecture, development guidelines, data delivery layer (portal, dashboard and report) design. Defines best practices on supporting Self Service BI. 

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  1. Provide personalized care and service by consistently demonstrating our I CARE values:

 

INTEGRITY: We are honest and ethical in all we say and do.

COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.

ACCOUNTABILITY: We hold ourselves accountable for all our actions.

RESPECT: We treat every individual as a person of worth, dignity, and value.

EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. 

 

  1. Focuses on patient/customer safety
  2. Delivers personalized service using HM Service Standards
  3. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  4. Intentionally rounds with patients/customers to ensure their needs are being met
  5. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

 

PRIMARY JOB RESPONSIBILITIES

Duties and Responsibilities are cross-referenced to Houston Methodist’s Pillars of Excellence and will be transferred to the Performance Evaluation.

 

PEOPLE (20%)

1.Work closely with business leaders and users to define and design the data sources requirements and data access

2.Mentor other team members with one on one training when necessary

3.Training and support for business users

4.Partners with the Project Manager to support all phases of project implementation

 

 

SERVICE (40%)

1.Tableau server and data source administration, including upgrades, patches, monitoring, troubleshooting, performance tuning, Cluster/Distributed Management, Cache/ History Management, User Management and change management

2.Creating and managing Tableau Sites, projects and workbooks

3.Tableau security, back-up and restore process

4.Maintenance and scheduling of Tableau Data Extracts using Tableau Server and the Tableau Command Utility

5.BI infrastructure build and maintenance, Schema design and Dimensional data modeling

 

QUALITY/SAFETY (20%)

1.Document the standards and best practices for Development and administration of the tableau Platform

2.Maintains the quality and integrity of data collected for decision making and works with the other areas of the organization to ensure consistent reporting of information.

3.Demonstrates commitment to Houston Methodist values and goals to ensure all reported data and information are accurate, consistent, relevant and timely.

4.Performs required quality and profiling activities on the data to ensure information delivered from BI solutions is defect free and of high quality.

5.Participates in setting, monitoring, and meeting SLAs with key customers.

6.Develop detailed system test plans, execute system test cases and provide issue tracking and consolidation. Manage a coordinated User Acceptance Test (UAT) effort.

 

FINANCE (10%)

1.Helps minimize excess cost and improve financial outcomes by assisting and recommending solutions in achieving organizational objectives.

2.Practices good time management, good assessment in professional decision making, and management reporting skills.

3.Provides problem resolution, technical analyses, costs and resource estimates, work plans, workflow documentation, and progress reports on assigned projects

 

GROWTH/INNOVATION (10%)

1.Proposes solutions to facilitate constructive discussion within the team to arrive at the most optimal solution.

2.Uses internal and external resources to stay up to date with new BI technologies and trends.

3.Fosters an environment that encourages innovation, continuous improvement and growth.

 

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned.  Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

 

EDUCATION REQUIREMENTS

Bachelor’s degree in Computer Science, Business Administration, or related discipline with an information technology focus required. 

 

EXPERIENCE REQUIREMENTS

  • 4-8 years of experience working with Business Intelligence, Analytics and/or Data Warehousing technologies.
  • 3+ Years of experience as Tableau Architect.
  • 3+ Years of experience as Tableau Administrator
  • 3+ years’ experience designing, developing dashboards using Tableau Desktop for various organizational metrics and indicators using best practices and industry standards.
  • 4-8 year’s hands-on experience with modern ETL tools and processes like MS-SQL Server (SSIS, SSRS)

 

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

None

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Strong knowledge of ETL, Integration Technologies, Data Marts, OLAP Tools, Reporting Analytics
  • Strong SQL development skills- writing complex queries and stored procedures- SQL, PL/SQL, T-SQL
  • Ability to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure their timely and accurate completion.
  • General knowledge of health care operations and healthcare technologies desired.
  • Demonstrated ability to work independently and take initiative in areas of responsibility.
  • Excellent analytical, organization, prioritization and oral/written communication skills.
  • Knowledge and appreciation of business concepts and requirements as applicable to a large academic, research, and/or healthcare facility.
  • Strong teamwork and interpersonal skills at all management levels.
  • Understands the business questions prompted by non-technical users.
  • Capable of translating user requirements into reports or analytical solutions.
  • Strong problem-solving and metadata skills.

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.