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Quality Control Indexing Analyst

Job Ref: 24293

Talent Area: HIM/Medical Records

Houston Methodist Specialty Physician Group
Houston, TX 77030

Area/Department: Medical Records - HIM-SPG

Employment Type: Regular

Job Type: Full-Time

Organization: Houston Methodist

Work Shift: DAY

Work Week: M - F

Company Profile

Since its founding in 1919, Houston Methodist has earned worldwide recognition. Houston Methodist is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. Houston Methodist is consistently ranked in U.S. News & World Report’s “Best Hospital” list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006.  Houston Methodist directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 73 operating rooms and over 5,000 employees, Houston Methodist offers complete care for patients from around the world.

Job Summary

SUMMARY:  SUMMARY: The HPF Quality Control Indexing Analyst is responsible for scanning all records into the Horizon Business Office Folder (HBF) on a daily basis and indexing the documents to the specific encounter using the Document Capture Scan/Quality Control Indexing (DCS/QCI) process. This position will maintain daily workflow, insuring that records are scanned in a timely and efficient manner to avoid delay in further processing. Trains new employees as needed and provides operational guidance to other imaging staff. DUTIES AND RESPONSIBILITIES: 1. Scans all Business Office documents received from outside sources and documents created internally. 2. Retrieves records from index queue and indexes the document to the correct encounter within 24 hours of receipt of document and at least 100% of the time. 3. Assigns the correct document name to each document 98% of the time. 4. Verifies that each batch has been prepped appropriately and assigns a batch label according to procedure at least 100% of the time. 5. Identifies pages that did not scan well and rescans the document. 6. Writes batch to correct work queue at least 100% of the time. 7. Cleans scanner on a weekly basis and according to scanner instruction manual. 8. Trains new employees. 9. Provides operational guidance to other imaging staff, including the resolution of issues related to the document preparation, indexing and release of information. 10. Assists management in monitoring the quality of work produced by the Imaging Department. 11. Monitors daily production, reports and error queues and reports significant findings to management. 12. Assists others with responsibilities and adjusts work schedule to meet departmental needs. 13. Participates in emergency preparedness drills and actual emergencies as instructed in the Safety Management Program Manual. 14. Attends and participates in department meetings. 15. Attends all mandatory hospital and department in-services. 16. Follows hospital and departmental policies and procedures, including attendance guidelines, call-in procedures, dress code, etc. 17. Manages personal activities during regular work hours within departmental guidelines. 18. Communicates in a clear, effective, and timely manner. 19. Maintains confidentiality of information in accordance with HIPAA Regulations. 20. Follows ICARE Values in all aspects of this role. a. Consistently demonstrates a positive attitude. b. Fosters team work by offering assistance to others. c. Provides positive welcome to all customers. d. Acknowledges and responds tactfully to all requests. e. Communicates and interacts with others in a professional, responsible, cooperative, and positive manner at all times. 21. Other duties as assigned. 

EDUCATION REQUIREMENTS: High School Diploma or GED equivalent.

EXPERIENCE REQUIREMENTS: 3 years of previous work experience with at least 1 year in a hospital Business Office environment.


CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED: N/A  WORKING :  Indoor environment. High volume of in- coming calls. Overtime may be required. Schedule subject to change as needed.

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.