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Manager Performance Improvement

Job Ref: 25581

Talent Area: RN - Performance Improvement/Quality

Houston Methodist Hospital
Houston, TX 77030

Area/Department: Qual Care Mgmt-Perf Improv

Employment Type: Regular

Job Type: Full-Time

Organization: Houston Methodist

Work Shift: DAY

Work Week: M - F

Company Profile

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research.  Houston Methodist is consistently ranked in U.S. News & World Report’s “Best Hospital” list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006.  Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.

Job Summary


1. Coordinates, supervises, and evaluates the work of staff. Supervises projects related to analysis and improvement of clinical outcomes. Supports hospital operations and budget to meet customer and departmental needs. Facilitates professional development of staff including development of educational programs, assessment of staff compe10ce, individual or group coaching/mentoring, and succession planning. 

2. Demonstrates ability to facilitate performance improvement teams to timely action plans. Proactive and effective in developing and maintaining collaborative relationships with physicians, hospital leaders and their employees. Utilizes performance improvement tools appropriately to manage desired outcomes. 

3. Identifies quality improvement opportunities through analysis of TMH and external benchmark data. Appropriately delegates and manages outcome for project assignments to qualified staff. Supports TMH extemal benchmarking initiatives. 

4. Provides consulting services to support clinical outcomes to hospital leadership, clinical departments, and special projects using departmental or leadership prioritization plan throughout the organization. 

5. Effectively organizes and meets expectations for quality improvement responsibilities in a timely manner, meets deadlines. 

6. Develops and maintains effective and collaborative relationships with physicians, clinical staff, leadership, and employees. Demonstrates effective and consis10t communication skills. Promotes team-building and collaboration within working relationships. 

7. Demonstrates the componets of the ICARE values statement.

8. Demonstrates SERVICE PRIDE standards.

9. Follows all safety rules while on the job. Reports accidents promptly and corrects minor hazards.

10. Performs other duties as assigned.       


EDUCATION REQUIREMENTS     Master`s Degree in Allied Health or other clinical discipline.    


EXPERIENCE REQUIREMENTS     5 or more years' clinical experience in acute care. Prior supervisory experience required. 3 or more years' relevant experience in clinical quality improvement.  Familiarity with Performance Improvement tools and methods. Education may be substituted for some of the above.      


CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED      Current Registered Nurse (RN) License to practice Nursing in Texas. Specialty credentialing in clinical discipline and/or Certified Professional in Healthcare Quality (CPHQ) preferred.      



1. Knowledge of specialized software in use at The Methodist Hospital (TMH).

2. General knowledge of Performance Improvement methodologies.

3. Advanced skill in use of spreadsheet and relational database software.

4. Evidence of application of Performance Improvement methodologies.

5. Skill in developing and maintaining interpersonal relationships as required in the work environment.

6. Skill in verbal and written communication.

7. Ability to analyze and solve problems.

8. Strong managerial and interpersonal skills.

9. Strong presentation skills preferred; ability to facilitate work teams.

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.