Job Ref: 26509
Talent Area: Nursing Asst. / Medical Asst.
Houston Methodist St. John Hospital
Nassau Bay, TX 77058
Area/Department: Nursing Unit-Surg 3rd Floor
Employment Type: Regular
Job Type: Full-Time
Organization: Houston Methodist
Work Shift: DAY, 7a-7pWork Week
Houston Methodist St. John Hospital is one of the newest members of the Houston Methodist family—extending its healing mission to the many communities in the Greater Bay Area. Located on the shores of Clear Lake across from the Johnson Space Center, the facility offers advanced medical and surgical care by team members called to serve with excellence and compassion:
SUMMARY: The Patient Care Associate II (PCA II) works in partnership with the licensed nurse to support the delivery of care in an environment that promotes caring and healing. The Patient Care Associate II demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated tasks for age specific populations under the supervision of a licensed nurse. He/she records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The Patient Care Associate II is responsible for assigned non-nursing functions. Has demonstrated competencies or has certification for education of advanced skills such as phlebotomy and stoma care. The PCA II practices Relationship Centered Care in concert with the Methodist Health Care System values of Integrity, Compassion, Accountability, Respect and Excellence. DUTIES AND RESPONSIBILITIES: 1. Provides care to patients assigned within unit specific defined limits. 2. Performs treatment and procedures in accordance with established policies and procedures. 1. Housewide skills 2. Unit-specific skills 3. High-risk/low frequency/waived test skills 4. Completes competencies listed on PCAII Orientation Checklist 3. Reports observations, conditions and problems of patients to the licensed nurse. 4. Records care administered according to established procedures. 5. Maintains a clean and organized environment. 6. Demonstrates an understanding and commitment to maintaining an environment that assures all customers, all individuals, are treated with dignity and respect. Employee actively participates in making recommendations for improving working relationships in the department/unit. 7. Utilizes Relationship-centered Care principles (partner with the patient/family, greet and introduce self, make eye contact and smile, listen and respond with empathy, display appropriate body language at all times, and use a pleasant tone of voice) to enhance patient/customer satisfaction. 8. Demonstrates the components of the ICARE values statement to all customers including co-workers. Accepts constructive feedback as opportunity to improve customer satisfaction. Shows flexibility and accountability in meeting scheduling requirements. 9. Follows all safety rules while on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace. 10. Takes responsibility for reviewing hospital communication, revised/new policies and procedures, staff meeting minutes (100%) and attends at least 8 staff meetings per calendar year. 11. Performs other duties as assigned.
EDUCATION REQUIREMENTS: High school diploma or its equivalent is required.
EXPERIENCE REQUIREMENTS: Must be 18 years of age or older. Minimal of 1 year of hospital experience.
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED: Cardiopulmonary Resuscitation (CPR) Required.
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED: N/A
WORKING : Extensive sitting in front of a computer screen. On the phone 90% of the time.
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
VEVRAA Federal Contractor – priority referral Protected Veterans requested.