Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. Houston Methodist is consistently ranked in U.S. News & World Report’s “Best Hospital” list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.
The Pharmacy Technician I completes a variety of routine pharmacy services related to medication acquisition and distribution which include, but are not limited to: triaging phone calls, repackaging medications, labeling medications, charging/crediting medications, compounding medications, and inventorying medications. Ensures optimal patient safety and customer service.
PATIENT AGE GROUP SERVED
- Neonate (Birth to 28 days)
- Infants/Toddlers (29 days to 18 months)
- Toddler (18 months to 3 years)
- Preschooler (3-6 years)
- School Age (6-12 years)
- Adolescence (12-18 years)
- Young Adult (19-40 Years)
- Middle Adult (40-65 Years)
- Mature Adult (65 years and older)
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Focuses on patient/customer safety
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
- Intentionally rounds with patients/customers to ensure their needs are being met
- Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
PRIMARY JOB RESPONSIBILITIES
PEOPLE – 30%
- Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.
SERVICE – 15%
- Assists with optimizing the safety and efficiency of pharmacy operations and to support the workflow needs of the pharmacy department.
- Contributes in departmental efforts to resolve drug related problems and maximizing patient care.
QUALITY/SAFETY – 40%
- Performs efficient and safe medication distribution functions such as, but not limited to: telephone triage, repackaging of medications, labeling medications, charge/credit of medications, compounding medications, and inventory of medications.
- Provides support to the workflow and reports any problems to the appropriate parties. Accurately documents and completes paperwork for the assigned role/function.
- Reports “near misses” and inputs errors promptly into PSN to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and to meeting departmental and hospital targets for quality and safety.
FINANCE – 10%
- Uses resources efficiently; does not waste supplies. Recommends solutions in achieving departmental objectives.
- Self-motivated to independently manage time effectively and prioritize daily tasks.
GROWTH/INNOVATION – 5%
- Participates in departmental projects activities, and seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Pharmacy Technician I.
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
- High School Diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.); two years of college preferred
- 0 years, with one year experience as a Pharmacy Technician in a hospital setting highly preferred
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
- Texas Pharmacy Technician Registration; or Pharmacist Intern Licensure
- Completion of the 40 hours Sterile Compounding and Aseptic course from an Accreditation Council for Pharmacy Education (ACPE) approved training program within 90 days of employment *
- ACPE approved IV certification within 90 days of employment *
*See manager for details and tracking certification information
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills and competency assessments
- Proficient in performing accurate calculations required for usual dosage determinations
- Possesses proficient computer knowledge; operates multiple computer systems to include, Hospital / pharmacy related software, drug preparation pumps/devices, packaging and labeling machines, automated drug dispensing equipment, prescription balances, and portable data processing units
- Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Must be familiar with Body Substance Isolation and Blood Borne Pathogen guidelines
- Must be familiar with the OSHA guidelines for the safe handling of cytotoxic and hazardous substances
- Must satisfy the Hazard Communications Act requirements
- Must be able to work in an environment with high levels of potential latex exposure
- Must be able to use standard office and pharmaceutical equipment
- Rotating evening and weekends may be required
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
VEVRAA Federal Contractor – priority referral Protected Veterans requested.