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JOB DETAILS

Unit Administrative Assistant-Labor and Delivery

Job Ref: 27277

Talent Area: Unit Secretary

Location:
Houston Methodist Sugar Land Hospital
Sugar Land, TX 77479

Area/Department: Nursery-L&D

Employment Type: Regular

Job Type: Full-Time

Organization: Houston Methodist

Work Shift: NIGHT

Work Week: nights


Company Profile

Since 1998, Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. With 243 licensed beds, 20 operating rooms and over 1,900 employees, Houston Methodist Sugar Land Hospital was designed to provide comprehensive, personalized care for the community.


Job Summary

JOB SUMMARY

The Unit Secretary performs key functions that support the multidisciplinary team in delivering high quality, cost-effective care.  As a receptionist, the Unit Secretary employs effective communication skills in all interactions and promotes good customer relations.  Maintains competency requirements for computer medical terminology and other job related functions.  Oversees multiple priorities and uses organizational skills to maintain an orderly environment.  The Unit Secretary practices in concert with The Methodist Sugar Land Hospital’s values of Integrity, Compassion, Accountability, Respect and Excellence.

 

PATIENT AGE GROUP SERVED

Neonate to Mature Adult

 

DUTIES AND RESPONSIBILITIES

  1. Demonstrates an understanding and commitment to maintaining an environment that assures all customers, all individuals, are treated with dignity and respect.  Employee actively participates in making recommendations for improving working relationships in the department/unit. (EF)
  2. Demonstrates knowledge and appropriate use of the hospital systems and serves as a resource to physicians, patients, visitors and staff. (EF)
  3. Maintains and accurately processes and updates unit and patient records, e.g., transcription of physicians orders, discharge disposition codes, computer data entries, , medical records, identifications labels, patients’ valuable, etc. (EF)
  4. Provides prompt and personalized service to all patients. (EF)
  5. Coordinates scheduling of tests with the healthcare team and other departments to achieve cost-effective and positive patient outcomes. (EF)
  6. Inventories, monitors and orders supplies to maintain par levels. (EF)
  7. Protects patient and family privacy rights and maintains confidentiality of patient records and computer security codes, as well as protects the integrity of privileged information.
  8. Organizes the work flow, problem-solves, and manages multiple ongoing                                                                 priorities with minimal supervision. (EF)
  9. Receives information from various sources that is assimilated and communicated in an accurate, timely, and effective manner. (EF)
  10. Demonstrates proficiency in the use and maintenance of clerical equipment, such as computers, facsimile and printers. (EF)
  11. Maintains an orderly environment that facilitates access to supplies, manuals and other resource information. (EF)
  12. Generally works well with others to make contributions to the work effort as a whole and facilitates problem resolution.  Communication to promote both efforts is clear, professional and appropriate to the age of the patient served. (EF)
  13. Demonstrates the components of the I CARE values statement (Integrity, Compassion, Accountability, Respect, Excellence). (EF)
  14. Demonstrates customer service standards (smiles and makes eye contact; greets each patient and visitor; seeks out patient and visitor contact; displays appropriate body language at all times; takes 5 minutes each day to go above and beyond for one patient or visitor; honors diversity; thanks every customer). (EF)
  15. Follows all safety rules while on the job.  Reports all accidents promptly and corrects minor safety hazards.  Communicates with peers and management regarding any hazards identified in the workplace. (EF)
  16. Performs other duties as assigned. (EF)

 

EDUCATION REQUIREMENTS

Must be at least 18 years of age

High school diploma or its equivalent is required

 

EXPERIENCE REQUIREMENTS

Two years of secretarial/office or college/vocational training required

Types a minimum of 30 words per minute.  Computer application skills required

Prior health care experience and/or medical terminology preferred

 

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

Basic CPR

 

SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Must be able to write and speak effectively in English

 

PHYSICAL REQUIREMENTS

See attached ADA Activity checklist

 

WORKING ENVIRONMENT

Patient care unit conditions

Universal Precautions required

Lifting, pushing, and pulling required (minimum 50 lbs.)

Extended periods of walking and standing required

Significant potential for exposure to latex

 


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.