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JOB DETAILS

Project Specialist - Center for Performing Arts Medicine

Job Ref: 31116

Talent Area: Professional

Location:
Houston Methodist Hospital
Houston, TX 77030

Area/Department: Admin-CPAM

Employment Type: Regular

Job Type: Full-Time

Organization: Houston Methodist

Work Shift: DAY

Work Week: M - F


Company Profile

Since its founding in 1919, Houston Methodist has earned worldwide recognition. Houston Methodist is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research. Houston Methodist is consistently ranked in U.S. News & World Report’s “Best Hospital” list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006.  Houston Methodist directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 73 operating rooms and over 5,000 employees, Houston Methodist offers complete care for patients from around the world.


Job Summary

JOB SUMMARY

The Project Specialist works under the guidance of the Director of the Center for Performing Arts Medicine (CPAM). The Project Specialist will be a leader of the arts integration division of CPAM throughout the system of Houston Methodist Hospitals. With the goal of supporting a holistic environment of care for patients, visitors and employees, and supported by CPAM’s Guide to Programming for Environments of Care, responsibilities include managing and promoting the Margaret Alkek Williams Crain Garden Performance Series (which involves communicating with Houston-area arts organizations, coordinating system-wide performances, managing CPAM’s arts in health hospital TV channel, and coordinating staff and volunteer pianist schedules), assisting with employee-focused and professional visual art programs, and liaising with hospital departments to align and leverage common goals through the arts (primarily, but not limited to Spiritual Care, Global, Community Benefits, HR, Platinum Patient Services, Volunteer Services and Food and Nutrition). Coordination and collabroation will also be required with CPAM’s Divisions of Music Therapy, Research and Assessment, Outreach and Education, and Artist Health.

PATIENT AGE GROUP SERVED

Select the applicable age group(s) of primary customers/patients served by this position.

 

 

¿ Not applicable                   

¿ Neonate (Birth to 28 days)

¿ Infants/Toddlers (29 days to 18 months)

¿ Toddler (18 months to 3 years)

¿ Preschooler (3-6 years)

¿ School Age (6-12 years)

¿ Adolescence (12-18 years)

¿ Young Adult (19-40 Years)

¿ Middle Adult (40-65 Years)

¿ Mature Adult (65 years and older)

 

 

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

 

  1. Provide personalized care and service by consistently demonstrating our I CARE values:

 

INTEGRITY: We are honest and ethical in all we say and do.

COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.

ACCOUNTABILITY: We hold ourselves accountable for all our actions.

RESPECT: We treat every individual as a person of worth, dignity, and value.

EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. 

 

  1. Focuses on patient/customer safety
  2. Delivers personalized service using HM Service Standards
  3. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  4. Intentionally rounds with patients/customers to ensure their needs are being met
  5. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

 

PRIMARY JOB RESPONSIBILITIES

 

PEOPLE – 30%

  1. Leads the planning, organization and management of the Margaret Alkek Williams Crain Garden Performance Series throughout the Houston Methodist System.
  2. Acts as onsite liaison for all artist groups including overseeing performances, performer parking, catering, and audio visual needs.
  3. Maintains database of artists for other departments to use throughout the hospital.
  4. Plans and manages the employee arts enrichment classes throughout the system.
  5. Plans and manages the employee visual arts programming including all-employee photography contests, exhibition schedule, and inventory management.
  6. Oversees the professional and volunteer pianist roster.
  7. Oversees the cultivation of positive industry relationships and other arts enrichment opportunities
  8. Builds effective project teams, specifically managing outside department support staff, consultants, and community hospital arts liaisons while serving as leader of these teams
  9. Interacts and collaborates with other CPAM employees, artists, and guests in a supportive, professional and respectful manner

 

SERVICE – 30%

  1. Assists in the development of the strategic and business activities related to arts integration
  2. Serves as point of contact and on-site representative for artists, touring visitors, employees involved in arts integration activites, and visitors to CPAM arts activites
  3. Provides analytical and specialized support through surveys, assessments and research for the department and Program Director, including the presentation of detailed information to support decision-making
  4. Strives to exceed customers' and coworkers' expectations
  5. Participates in, and may direct, problem definition and resolution activities

 

QUALITY/SAFETY – 10%

  1. Assists in the development and enforcement of policies and procedures for all arts integration and  enrichment activities
  2. Performs detailed data management and analysis with little supervision
  3. Thoroughly tracks all metrics related to activities and maintains associated paperwork, files and calendar documentation
  4. Reports accidents promptly and corrects minor hazards
  5. Maintains and achieves the highest standards of quality and service

 

FINANCE – 10%

  1. Oversees all regulatory, financial and contractual aspects of assigned arts integration and enrichment activities.
  2. Assists in the development and management of operational and philanthropic budgets
  3. Maintains thorough financial records with meticulous accuracy
  4. Collaborates with other CPAM team members to cross-check financials and build master spreadsheets
  5. Utilizes department resources/supplies efficiently, staying within budget

 

GROWTH/INNOVATION – 10%

  1. Analyzes and assesses present and future needs, trends, challenges, and opportunities related to arts integration operations.
  2. Implements change in policies, practices and procedures
  3. Generates and communicates new ideas and suggestions that improve quality or service
  4. Participate on committees and task forces as assigned, ensuring that critical objectives are clearly explained and action items are appropriately delegated.  Follows up on action items as necessary to ensure completion of assignments

 

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned.  Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

 

EDUCATION REQUIREMENTS

Bachelor’s degree in related discipline

 

EXPERIENCE REQUIREMENTS

Three (3) years of experience in related discipline to include 1 year of experience of project management experience.

MBA or MHA accepted in lieu of experience.

Professional artist or arts administration background is strongly recommended.

 

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

N/A

 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

 

  • Familiarity with a wide variety of music, musical traditions, and ability to curate effectively based upon patient and staff experience/satisfaction goals
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, clients and co-workers in a manner consistent with a customer service focus and application of positive language principles

·         Strong analytical and interpersonal skills

·         Proficient in spreadsheet, word-processing, and presentation software

·         Professional handling of exposure to confidential/sensitive information

 

 

 

WORKING ENVIRONMENT

 

A flexible work schedule is desired as this role is required to attend all assigned arts integration and enrichment programs some which may fall outside of standard work hours.

 

 


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.