Access & Capacity Consultant - System Access

At Houston Methodist, the Access & Capacity Consultant position is responsible for providing support to the hospital entities and physician organization by optimizing resource allocation and utilization, identifying operational bottlenecks, and developing strategies and sustaining capacity interventions in an effort to improve patient access. The Access & Capacity Consultant is responsible for coordinating and managing process improvement initiatives through practical application of electronic health record (EHR) best practices while ensuring goals and objectives are accomplished within prescribed time frame and requirements. This position also functions as a trainer and advisor to clinical and operational leaders within the organization.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Strong data analysis and problem resolution skills

• Strong ability to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure timely and accurate completion

• Demonstrated ability to work independently and take initiative

• Excellent analytical, organizational, and prioritization skills

• Computer proficiency with intermediate level skills for document and spreadsheet, process mapping and flow chart diagrams (Microsoft Office Word, Excel and PowerPoint)

• Ability to work effectively in a fast paced environment

• Demonstrates flexibility and adaptability in the workplace

• Strong communication, teamwork and interpersonal skills; ability to communicate throughout all levels of the organization

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.