At Houston Methodist, the Audio/Visual Coordinator position is responsible for overseeing Houston Methodist (HM) audio/visual (a/v) needs both in the HM Conference Center and off-campus as requested. This position develops and hosts a/v training sessions for end-users; assisting with a/v expansion of services and overall equipment management. The Audio/Visual Coordinator position coordinates video production, videoconferencing, photography, etc., for Houston Methodist system special events and conference services. This position serves as the subject matter expert for a/v technical support, resulting in the delivery of exceptional service and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service.
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 20%
SERVICE - 30%
QUALITY/SAFETY - 15%
FINANCE - 15%
GROWTH/INNOVATION - 20%
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
o Bachelor’s degree
o Five years experience in audio/visual technology, production, etc.
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
o Conducts self in a professional manner at all times
o Outstanding communication skills, both verbal and written
o Well-developed skills using independent judgment
o Proficient people skills
o Demonstrated analytical, problem-solving, organizational and time-management skills
Work Attire Yes/No
Business professional Yes
Other (dept approved) Yes
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.
May require travel within Yes
Houston Metropolitan area
May require travel outside Yes
of Houston Metropolitan area
**Travel specifications may vary by department.
Please note any other special considerations to this job: Primarily indoors, maybe some offsite transporting of equipment
Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation’s leading centers for medical education and research. In 2022, U.S. News & World Report named Houston Methodist Hospital to its prestigious Honor Roll for the sixth time. Also, in this year’s rankings, Houston Methodist Hospital was named the No. 1 hospital in Texas for the 11th year in a row. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 946 operating beds, 85 operating rooms and nearly 8,500 employees, Houston Methodist Hospital offers complete care for patients from around the world.
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