Bakers Assistant
Job Ref # 32706
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Location: Houston, TX
Category: Food Service

Work Shift: DAY

Work Week: Varies


Job Summary

The Bakers Assistant is responsible for maintaining high quality bake shop preparation and sanitation tasks. The tasks include, but are not limited to operating commercial bakery equipment, having basic baking skills such as scaling, mixing, proofing, baking, cooking, decorating and use of knives. Must have a working knowledge of preparing breads, rolls, biscuits, cakes, creams, custards, fillings, muffins and pies from scratch or mixes.


HOUSTON METHODIST EXPERIENCE EXPECTATIONS

I. Provide personalized care and service by consistently demonstrating our I CARE values:

INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. 

II. Focuses on patient/customer safety
III. Delivers personalized service using HM Service Standards
IV. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
V. Intentionally rounds with patients/customers to ensure their needs are being met
VI. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
 

PRIMARY JOB RESPONSIBILITIES

PEOPLE (30%)
1. Professionalism
a. Demonstrates collaborative teamwork
b. Practices effective verbal and written communication skills
c. Assists Pastry Chef in monitoring and recording temperatures of food and refrigeration
d. Assists the Pastry Chef with new food items from the creation to making it a menu item.
e. Demonstrates adherence to policies, procedures, departmental Code of Conduct, local and federal regulatory standards (e.g., Texas Department of Health, Houston Department of Health and Human Services, HIPAA, etc.) (EF)

FINANCE (5%)
1. Performs a variety of simple bake shop tasks assisting the baker, including greasing pans, portion and bake muffins, dinner rolls, cornbread and cookies, and icing cakes and sweet rolls.  Assembles baked goods according to bake order sheets and special orders for patient trayline, the Fannin Street Cafe, catering, The Market Place, Bistro, Blue Water Café, OPC Coffee and Espresso Bar and Dr's Coffee Bar, and Fondren 12. (EF)
2. Transports food prepared by Food Production to the Fannin Street Cafe, catering, The Market Place, Bistro, Blue Water Café, OPC Coffee and Espresso Bar, Dr's Coffee Bar and Fondren 12 as assigned to meet the volume of sales. (EF)

QUALITY/SAFETY (30%)
1. Responsible for sanitation and washing pots, pans and utensils in accordance with established cleaning and sanitation procedures. (EF)
2. Sweeps, mops and cleans floors, walls and work areas, cleans commercial kitchen equipment and does other assigned cleaning tasks in the Central Kitchen. (EF)
3. Transports trash, garbage, cardboard and supplies to and from the Central Kitchen and to assigned areas. (EF)
4. Stores, labels, dates, inventories and rotates prepared food. (EF)
5. Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace.
6. Ability to rotate all the baked goods. (EF)

SERVICE (30%)
1. Reviews menus the day before to ensure supplies are in house. (EF)
2. Works in conjunction with the Pastry Chef ensuring the food is prepared on time, high quality and transferred efficiently. (EF)
3. Responsible for serving customers in a timely and courteous manner. (EF)
4. Practices W.E.S.T. (Welcoming, Engaging, Smiling and Thanking) with all customers in retail and catering environments.

GROWTH/INNOVATION (5%)
1. Demonstrates leadership, including initiative and self-reliance in all aspects of food     production, including organization and timeliness. (EF)


This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned.  Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
 

EDUCATION REQUIREMENTS

High school graduate or GED required.


EXPERIENCE REQUIREMENTS

Minimum of one year experience as a bakers assistant in a large quantity bakery organization.
 

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

Texas Food Handlers Certificate through American National Standards Institute (ANSI) is required effective 9/1/2016.


KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.

Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.

Must know how to operate commercial bakery equipment such as divider, rounder, mixer, oven, pie press, proof box, sheeter, steam jacketed kettle and stove.

Must have basic baking skills such as scaling, mixing, proofing, baking, cooking, decorating and use of knives.

Must know how to prepare items such as breads, rolls, biscuits, cakes, cookies, creams, custards, fillings, muffins and pies from scratch or mixes.

Assist supervisor in overall operation of bakery including requisitioning and controlling ingredients and supplies. Maintain high quality standards of products and service

Must have basic knowledge of commercial bakery equipment such as divider, rounder, mixer, oven, pie press, proof box, sheeter, steam jacketed kettle and stove.

Must have basic baking skills such as scaling, mixing, proofing, baking, cooking, and use of knives.


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.



Company Profile

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research.  Houston Methodist is consistently ranked in U.S. News & World Report’s “Best Hospital” list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006.  Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.

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