Environmental Services Technician I - Evenings
Job Ref # 32724
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Location: The Woodlands, TX
Category: Housekeeping

Work Shift: EVENING: 3PM-11PM

Work Week: Varies

Houston Methodist The Woodlands Hospital, located at the intersection of TX 242 and I-45 and includes a 150,000-square-foot medical building, which opened March 2016. The Medical Office Building 1 includes a Breast Care Center, Cancer Center & Infusion Center, Orthopedics & Sports Medicine, Wellness Services, Outpatient Laboratory and Therapy, in addition to multi-specialty physician practices.
Job Summary

This position will perform a variety of environmental service duties to maintain the Hospital in a neat, orderly and sanitary condition.  Performs daily cleaning to include vacuuming, mopping, sweeping floors, removal of trash, dusting, cleaning and sanitizing of public areas, offices, treatment rooms, bathrooms, corridors, and patient rooms.  Employee will pursue a high quality standard by using appropriate cleaning supplies, equipment, and techniques.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  1. Provide personalized care and service by consistently demonstrating our I CARE values:

INTEGRITY: We are honest and ethical in all we say and do.

COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.

ACCOUNTABILITY: We hold ourselves accountable for all our actions.

RESPECT: We treat every individual as a person of worth, dignity, and value.

EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. 

 

  1. Focuses on patient/customer safety
  2. Delivers personalized service using HM Service Standards
  3. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  4. Intentionally rounds with patients/customers to ensure their needs are being met
  5. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES

PEOPLE - 25%

  1. Demonstrates Service PRIDE Standards.

2.Will use appropriate ICARE customer service behaviors at all times.

 

SERVICE - 25%

  1. Maintain all assigned patient rooms, ancillary areas and department areas in a clean, neat and sanitary manner. 
  2. Will remove all trash and linen and will perform daily cleaning duties: high and low dust, sanitizing, bed making, restocking of supplies, sweep, and wet mop and/or vacuuming of floors following established cleaning processes. 
  3. Performs all reasonable requests or other duties as requested by customers and Management.

QUALITY/SAFETY - 25%

  1. Follows appropriate protocol following patient discharges. Respond promptly to all pages from bed tracking system and clean all checkouts within established time standards, and notify management of any safety and repair needs for all equipment, furnishings and fixtures. 
  2. Will be efficient and safe in the use of housekeeping equipment and solutions as observed by Management.
  3. Will provide routine cleaning maintenance of all equipment used, and report all faulty equipment promptly.
  4. Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace.

 

FINANCE - 0%

GROWTH/INNOVATION - 25%

  1. Demonstrates commitment to professional growth and competence by adherence to hospital and departmental annual training commitments. 

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned.  Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS

High School Diploma or GED preferred.  Will consider 2 years of experience in lieu of education.

EXPERIENCE REQUIREMENTS

One year of environmental services experience preferred.

 

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

N/A

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

·         Responsible for cleaning safety precautions.

·         Must be able to pass all mandatory in-services and all job specific competency testing.

  • Will complete all work in a timely fashion, and according to high quality standards.
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.

PHYSICAL REQUIREMENTS

Ability to work by continuous walking, bending, lifting and standing.  Must be able to use electronic equipment.  Must be able to lift over 40lbs

WORKING ENVIRONMENT

The Environmental Services Tech will perform their cleaning duties in a variety of areas such as patient areas, lobbies, offices, elevators, stairwells, laboratory, restrooms corridors and outside areas such as entrances.

Majority of work will be conducted indoors within the main hospital and medical office buildings.

May be requested to work overtime if needed and rotate shifts if needed, including some holidays and weekends.

Must be able to follow universal precautions and wear protective attire when required

May include exposure to hazardous chemicals and blood borne pathogens

Will be utilizing solvents and detergents associated with hospital grade cleaning chemicals.


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.



Company Profile

Houston Methodist The Woodlands will be the eighth in the Houston Methodist system, offering The Woodlands community a full-service, acute care hospital with many of the same services as our flagship hospital in the Texas Medical Center. The $380 million campus will feature a new 187-bed, 470,000-square-foot facility. 

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