Category: Support Services
Job Type: Full-Time
Posted Date: May 13, 2022
At Houston Methodist, the Food Services Coordinator position is responsible for assisting with a large array of responsibilities across the overall operation of the Food and Nutrition Services department. These include the coordination of a wide variety of daily activities, e.g. catering, counting cash, supervision, cold production, etc. In the absence of the Manager, this position must possess the appropriate job knowledge and skill to follow through as well as correct problems with customers, patients, staff and visitors. This position actively participates in the department’s quality/performance improvement programs. The Food Services Coordinator supports training new personnel on department procedures. This position also supports all functions of Retail, Catering, Patient Services and Culinary, duties which may include, cash handling, audits, inventory, service recovery and food production. The Food Services Coordinator position communicates with peers and management regarding identified hazards in the work place, ensures correct procedures in cleaning of equipment and sanitation of work areas.
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 25%
SERVICE - 20%
QUALITY/SAFETY - 20%
FINANCE - 25%
GROWTH/INNOVATION - 10%
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
o High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
o Five years in food service, hospitality or industry operation with three years progressive lead experience; may consider HM employee with four years in HM food service and two years demonstrating progressive informal leadership experience
o Cash handling experience preferred
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
o Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI)
o Local relevant Food Services Manager certification within 90 days of employment or upon transfer. Current incumbents have 90 days from job implementation to obtain.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
o Knowledge of special diets
o Ability to delegate tasks to co-workers to complete daily assignments
o Ability to make decisions based on relevant information
o Knowledge of computers, word processing and spreadsheet software
o Adheres to the Food and Nutrition Services Standards of Appearance
Work Attire (entity specific) Yes/No
Business professional Yes
Other (dept approved) Yes
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.
May require travel within No
Houston Metropolitan area
May require travel outside No
of Houston Metropolitan area
**Travel specifications may vary by department.
Please note any other special considerations to this job: Will need to be able to flex hours and workdays to meet needs related to scheduling and anticipated volume changes
Houston Methodist Willowbrook Hospital opened in December 2000 to serve the comprehensive health care needs of the growing community in Northwest Houston. The 310 bed hospital has 23 operating rooms, and more than 2,100 employees. Houston Methodist Willowbrook Hospital has been named a Magnet recognized health care facility by the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program®. Houston Methodist Willowbrook Hospital is Northwest Houston's regional leader in robotic minimally-invasive surgeries and specializes in cardiology and cardiovascular services, neurology, neurosurgery, orthopedics and sports medicine, and comprehensive cancer services. Houston Methodist Willowbrook Hospital has a Breast Care Center, Cancer Center, Imaging Center, Infusion Center, Sleep Center, Surgical Weight Loss Center and operates the largest Childbirth Center in the greater Northwest Houston area.