Work Shift: DAY
Work Week: M - F
Oversees and coordinates the entire International Patient experience at Houston Methodist from point of entry to point of exit.
Describe the age group of primary customers/patients served if applicable to this position.
þ Not applicable € School Age (6-12 years)
€ Neonate (Birth to 28 days) € Adolescence (12-18 years)
€ Infants/Toddlers (29 days to 18 months) € Young Adult (19-40 Years)
€ Toddler (18 months to 3 years) € Middle Adult (40-65 Years)
€ Preschooler (3-6 years) € Mature Adult (65 years and older)
System and department specific ICARE values
INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
Duties and Responsibilities are cross-referenced to the hospital’s Pillars of Excellence and will be transferred to Performance Evaluation. Please include % breakout of tasks/essential functions.
This position description is not intended to be all inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. The Methodist Hospital reserves the right to revise or change job duties and responsibilities as the need arises.
Bachelor’s Degree in Business, Healthcare or related field.
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
SPECIAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
VEVRAA Federal Contractor – priority referral Protected Veterans requested.
With its clinical excellence, compassionate care and world-class physicians, every year Houston Methodist and its physicians treat more than 7,200 international patients from more than 90 countries. In addition to international patient care, Houston Methodist Global Health Care Services’ consulting and education divisions provide advisory services and training and development to health care organizations around the world.
Director Call Center-Willowbrook
Houston Methodist Primary Care Group, Houston, TX
Work Shift: DAYWork Week: M - FJob SummaryPOSITION SUMMARYThe ACM Call Center Director provides visible and proactive leadership to clients, internal partners, leaders and Call ...
Market Research Analyst
Corporate, Houston, TX
Work Shift: DAYWork Week: M - FJob SummaryTracks brand imagery and marketplace performance and stewards results to the marketing team and broader HM organization. Conducts ...
International Referral Spclst-HMG Methodist USA
Houston Methodist Global Health Care Services, International
Work Shift: DAYWork Week: M - FJob SummaryJOB SUMMARYServes as the central point of contact for all incoming inquiries from patients, physicians, and guarantors to ...