MOB Environmental Services Lead
Job Ref # 32286
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Location: Houston, TX
Category: Housekeeping
Job Type: Full-Time

Work Shift: EVENING

Work Week: M - F


Job Summary

SUMMARY: 

This position exists to provide supplemental guidance for housekeeping staff under the direction of the department manager. The incumbent serves as a resource for housekeeping management by training staff on cleaning techniques, addressing customer issues, and rounding areas to ensure that service quality meets established department standards. This individual may take on cleaning assignments as dictated by the workload and coverage needs. 

DUTIES AND RESPONSIBILITIES:

 1. Follows established methods to identify and respond to basic customer needs as it relates to the quality of service in assigned areas. 

 2. Generally includes regular inspections of public areas, restrooms, hallways, conference rooms, elevators, stairwells and offices. 

 3. Provides daily updates to management about service quality, and escalates challenging customer service issues to management. 

 4. Ensures that all chemicals are properly labeled and stored. Ensures that equipment is properly maintained and stored.       

  5. Submits orders for equipment and supplies according to department guidelines, and educates staff about the proper usage. 

 6. Provides regular in-service training to keep staff informed about changes to equipment/supply use and process changes. 

7. Conducts departmental orientation and provides on-the-job training support for new staff members. 

8. Makes recommendations to management to support skill development for housekeeping staff.  Performs other duties as assigned. Demonstrates the components of I CARE values statement. 

 9. Follows all safety rules while on the job. Promptly responds to and corrects minor safety hazards.

  10. Communicates with peers and management regarding any hazards identified in the workplace.  

 EDUCATION REQUIREMENTS:

High School Diploma or GED equivalent.  

 EXPERIENCE REQUIREMENTS: 

A minimum of 3 years’ experience in a housekeeping services role. Demonstrated team leadership is preferred. 

 CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED:

 N/A CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED:


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.



Company Profile

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research.  Houston Methodist is consistently ranked in U.S. News & World Report’s “Best Hospital” list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006.  Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.

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