Palliative Care Coordinator
Job Ref # 30047
Location: Houston Methodist Sugar Land Hospital, Sugar Land, TX
Category: RN - Oncology/BMT
Job Type: Full-Time

Work Shift: DAY

Work Week: M - F

Job Summary

The Palliative Care Coordinator (PCC) is responsible for the planning, development, implementation, monitoring, and evaluation of the Palliative Care Program in a manner consistent with the mission and vision of Houston Methodist Sugar Land Hospital and the Houston Methodist ICARE values.  The PCC will also be responsible for the development and maintenance of collaborative relationships with physicians, staff, and the community in their efforts to coordinate the care of patients in the management of symptoms and delivery of supportive care through referral and resource management. The Palliative Care Coordinator is an expert in the field and is able to perform a skilled nursing assessment of patients referred to this service and provide education to patients, staff, physicians and the community related to this specialty.


I. Provide personalized care and service by consistently demonstrating our I CARE values:

INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

II. Focuses on patient/customer safety
III. Delivers personalized service using HM Service Standards
IV. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
V. Intentionally rounds with patients/customers to ensure their needs are being met
VI. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job



  1. Is a palliative care consultant to interdisciplinary team members for complex pain and symptom management issues through provision of advanced assessment skills for complex palliative care.  Serves as a patient advocate in preventing/resolving ethical issues.
  2. Receives referrals and conducts appropriate assessments; ensuring plan of care development and appropriate delivery of palliative care/symptom management, referral to appropriate resources, coordination of access to equipment, medications, dietary, rehabilitation services, and other health care facilities/entities when needed.  Facilitates team and family conferences. Monitors and evaluates the plan of care.


  1. Provides leadership, direction, development, and evaluation of the supportive care/palliative care program. 
  2. Provides education to the public, students, and health care professionals related to supportive medicine/palliative care.  Identifies and helps develop patient, professional and public education materials and presentations.  Provides seminars and presentations as appropriate. Serves as a resource on palliative care for the community.


  1. Audits adherence to program and hospital initiatives; fostering quality & safety improvements  as necessary.
  2. Tracks data for all consulted patients and logs information within the EMR and other databases as indicated.  Reports data as required.


  1. Provides statistical/budgetary data to appropriate persons; reports on required data at identified meetings.
  2. Facilitates transition of patients between care settings (ex. Home care, long term care, hospice) when appropriate. 


  1. Assists with patient recruitment both inside and outside the institution.  Includes development of educational materials, reviewing patient charts, contacting family members when appropriate, and conducting public and professional presentations. 
  2. Serves as primary contact and liaison for specified clinical departments/physician offices and community entities in regard to Palliative Care.  Attends tumor boards and other meetings as indicated.  Attends related conferences so as to embrace best evidence and increase own knowledge in the related field. 


  • Bachelors or Masters Degree in Nursing from an accredited School of Nursing
  • 10 CEUs annually; 5 within specialty


  • Minimum of 3-5 years nursing experience
  • Clinical nursing care in adult supportive medicine/palliative care and/or hospice care preferred.


  • Unrestricted RN license to practice in the state of Texas. 
  • Hospice, Palliative Care, ELNEC or similar certification
  • BLS certification through American Heart Association


  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.

Company Profile

Since 1998, Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. With 243 licensed beds, 20 operating rooms and over 1,900 employees, Houston Methodist Sugar Land Hospital was designed to provide comprehensive, personalized care for the community.

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