Work Shift: NIGHT/7p-7a
Work Week: Shifts vary per the departments needs
The Patient Care Assistant works in partnership with the licensed nurse to support the delivery of care in an environment that promotes caring and healing. The Patient Care Assistant demonstrates basic knowledge and skills necessary to communicate appropriately and carry out delegated tasks for age specific populations under the supervision of a licensed nurse. He/she records data established by policy and procedure, and reports observations and patient problems to the licensed nurse. The Patient Care Assistant is responsible for assigned non-nursing functions.
PATIENT AGE GROUP SERVED
Select the applicable age group(s) of primary customers/patients served by this position.
¿ Not applicable
¿ Neonate (Birth to 28 days)
¿ Infants/Toddlers (29 days to 18 months)
¿ Toddler (18 months to 3 years)
¿ Preschooler (3-6 years)
¿ School Age (6-12 years)
¿ Adolescence (12-18 years)
¿ Young Adult (19-40 Years)
¿ Middle Adult (40-65 Years)
¿ Mature Adult (65 years and older)
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
I.Provide personalized care and service by consistently demonstrating our I CARE values:
INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
II.Focuses on patient/customer safety
III.Delivers personalized service using HM Service Standards
IV.Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
V.Intentionally rounds with patients/customers to ensure their needs are being met
VI.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
PRIMARY JOB RESPONSIBILITIES
Duties and Responsibilities are cross-referenced to Houston Methodist¿s Pillars of Excellence and will be transferred to the Performance Evaluation. Please include estimated % weighting for each Pillar.
PEOPLE - %
1.Demonstrates Relationship-Centered Care standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language, takes 5 minutes each day to go above and beyond for at least one patient or visitor, honors diversity, thanks every customer.(EF)
SERVICE - %
1.Performs non-nursing patient care activities of daily living (ADL¿s) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity.(EF)
2.Performs and documents, where applicable, care administered, diagnostic measurements, treatments and procedures as determined by skills training and validation in accordance with established policies and procedures. Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes.(EF)
3.Performs one or more of the following as appropriate for assigned unit/patient population: IV and Foley catheter removal, phlebotomy/lab draws, EKG¿s, wound/care/dressing changes, bladder skills, etc. within the scope of a Nursing Assistant job under the supervision of licensed personnel. (EF)
QUALITY/SAFETY - %
1.Responds to the Nurse Call System, contacting nursing personnel as appropriate, and follows through with meeting patient needs. (EF)
2.Assists with maintaining and cleaning of equipment and supplies as established on assigned unit. Assists with positioning and transporting of patients. (EF)
3.Provides for the privacy of patients and families and keeping the safety of the patient in mind.(EF)
4.Follows all safety rules while on the job. Reports all accidents promptly and corrects minor safety hazards. Communications with peers and management regarding any hazards identified in the workplace.(EF)
FINANCE - %
1.Organizes the work flow, problem-solves and manages multiple ongoing priorities, with minimal supervision. Participates as team player.(EF)
GROWTH/INNOVATION - %
1.Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel.(EF)
2.Assumes responsibility for growth and development by participating in in-service programs and continuing education. Completes required continuous training and education, including department specific requirements. (EF)
3.Performs other duties as assigned, which include assisting with staffing needs/floating across the service lines/hospital.
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
High School Diploma or GED required
Completion of PCA Orientation and assigned classes post start
and for TMH only
If PCA experience is outside of TMHS, completion of TMH PCA Residency
If certified (CNA or MA), then >6 months acute care hospital Nursing Assistant experience, or
If not certified, then 18 months acute care hospital Nursing Assistant experience,
Or Nursing students who have completed first clinical rotation.
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
American Heart Association Healthcare Provider BLS
Certification as Nursing Assistant or Medical Assistant depending on the experience requirements as noted above,
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
¿Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
¿Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
¿Evidence of required competencies for unit assigned
¿Computer knowledge and ability to use Hospital Information Systems and Office software
¿Medical terminology preferred.
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.
VEVRAA Federal Contractor – priority referral Protected Veterans requested.
Houston Methodist St. John Hospital is one of the newest members of the Houston Methodist family—extending its healing mission to the many communities in the Greater Bay Area. Located on the shores of Clear Lake across from the Johnson Space Center, the facility offers advanced medical and surgical care by team members called to serve with excellence and compassion:
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