Project Manager II- Global
Job Ref # 32746
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Location: Houston Methodist Global Health Care Services, Houston, TX
Category: Professional
Job Type: Full-Time

Work Shift: DAY

Work Week: M - F


Job Summary

JOB SUMMARY

Under the supervision of the VP of Operations, the Project Manager is responsible for developing, leading, coordinating and analyzing identified metrics to help guide the mission, vision and strategy of Houston Methodist USA. The role will provide a wide variety of support to USA opertaions and business development including, but not limited to, coordination of data, communicating with key stakeholders, and monitoring markets, service lines, internal databases and current patient panel for future potential. The person in this role must have the ability to lead, coordinate, and complete projects with minimal supervision as well as communicate professionally and persuasively while maintaining a strong level of poise in attitude and appearance. This position will need the skills necessary to ensure the growth of USA volume growth.

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED

Refer to departmental “Scope of Service” and “Provision of Care” plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

                    

¿ Not applicable                   

¿ Neonate (Birth to 28 days)

¿ Infants/Toddlers (29 days to 18 months)

¿ Toddler (18 months to 3 years)

¿ Preschooler (3-6 years)

¿ School Age (6-12 years)

¿ Adolescence (12-18 years)

¿ Young Adult (19-40 Years)

¿ Middle Adult (40-65 Years)

¿ Mature Adult (65 years and older)

 HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  1. Provide personalized care and service by consistently demonstrating our I CARE values:

INTEGRITY: We are honest and ethical in all we say and do.

COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.

ACCOUNTABILITY: We hold ourselves accountable for all our actions.

RESPECT: We treat every individual as a person of worth, dignity, and value.

EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. 

 

  1. Focuses on patient/customer safety
  2. Delivers personalized service using HM Service Standards
  3. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  4. Intentionally rounds with patients/customers to ensure their needs are being met
  5. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

  1. Coordinates business development acitvities and logistics, including but not limited to remote learners, meetings, conferences, data management and development, and other information sharing activities.
  2. Works with HM staff and administrators to create, implement, and modify business development initiatives and programs. 
  3. Cultivates strong relationships with internal stake holders to ensure dashboards and goals are being shared

 

SERVICE - 20%

  1. Creates and develops presentation and data management material with goal of coordinating promotional efforts beyond the Secondary Service area of HM.
  2. Develops processes, as needed, for streamlined data management and coordination of promotional efforts.
  3. Assembles, prepares and distributes dashboards for various regions and markets.
  4. Communications and interacts in a friendly and professional demeanor with all stakeholders, clients and staff.

     

    QUALITY/SAFETY - 15%

  1. Manages multiple projects simultaneously and in order of priority using critical thinking skills, resourcefully solves problems of varying complexity, and recommends new projects/programs and improvements in existing programs/projects.
  2. Monitors and evaluates project and program outcomes and metrics and creates departmental reports.
  3. Ensures quality and timely execution of project/program deliverables and responsible for the completion and management of projects as assigned.

 FINANCE - 25%

  1. Creates and manages dashboards for marketing, business development and operations, utilizing multiple data sources.
  2. Generates monthly reports for Vice President on program status while incorporating analysis into report making.
  3. Manages assigned projects in regards to business development initiatives.

 GROWTH/INNOVATION - 20%

  1. Responsible for the development, coordination and implementation of data analytics surrounding business development initiatives.
  2. Must be able to think outside the box to develop new and innovative reporting.

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS

  • Bachelor’s degree in health care administration or related and/or relevant field
  • Master’s degree preferred.

EXPERIENCE REQUIREMENTS

Ten years of experience in related discipline to include 5 years of experience managing multiple, highly complex projects that are high profile in nature.

(MBA or MHA accepted in lieu of 2 of the years of non-project experience.

MBA or MHA combined with HM Fellow satisfies all experience requirements.)

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED

  • N/A

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
  • Strong Excel skills and data analytics experience; as well as ability to make recommendations based on data and turn data insights into actionable plans.
  • Must be able to work under pressure and balance competing priorities.
  • Strong analytical and interpersonal skills.
  • Willingness to travel as needed.

 PHYSICAL REQUIREMENTS

Activity Checklist attached (see below)

WORKING ENVIRONMENT

Demonstrated ability to use a computer and other forms of office technology.

Mastery Excel, Powerpoint and Word.


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.



Company Profile

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research.  Houston Methodist is consistently ranked in U.S. News & World Report’s “Best Hospital” list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006.  Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.

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