JOB SUMMARY
At Houston Methodist, the Regional Administrator position is responsible for activities of multiple, off-site practice locations within a specific region to include Primary Care and/or Specialty group practices. This position will lead the integration of operational and clinical leadership structures and promote the business growth of the clinic network including all functional activities in coordination with provider practice leaders and under the direction of the Chief Operating Officer and/or Regional CEO. The Regional Administrator position reinforces compliance with legal requirements, standards, policies and procedures including financial performance. This position ensures quality service delivery, implementing quality improvement processes and timely planning, directing, and implementing the financial, personnel, patient care, operational and delivery of services.
The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.
Requirements:
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 20%
SERVICE - 20%
QUALITY/SAFETY - 25%
FINANCE - 25%
GROWTH/INNOVATION - 10%
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications:
EDUCATION REQUIREMENTS
o Master’s degree in Business or Health Care Administration
EXPERIENCE REQUIREMENTS
o Seven years in health care, finance or relevent experience in a closely related field with five years management experience, preferably in an academic and/or medical setting. For HM applicants, six years experience with four years of progressively responsible management experience will be considered
o Experience in a physician organization or clinical practice setting with primary care experience
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
o Fellows of the American College of Healthcare Executives (FACHE) certification preferred
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
o Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
o Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
o Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
o Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
o Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
o Demonstrates highly effective communication skills—strong written communications and platform presentation abilities
o Ability to work effectively in a fast-paced environment
o Demonstrates flexibility and adaptability in the workplace
o Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
o Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
o Proficiency in spreadsheet, word processing, and presentation software
o Maintains a positive and supportive attitude and demeanor
o Professional handling of exposure to confidential/sensitive information
o Advanced knowledge of EPIC
SUPPLEMENTAL REQUIREMENTS
Work Attire Yes/No
Uniform No
Scrubs No
Business professional Yes
Other (dept approved) No
On-Call* Yes, as required by entity/department for operational need
*Note that employees may be required to be on-call during emergencies (i.e. Disaster, Severe Weather Event, etc.) regardless of selection above.
Travel**
May require travel within Yes
Houston Metropolitan area
May require travel outside Yes
of Houston Metropolitan area
**Travel specifications may vary by department.
Please note any other special considerations to this job: _________________________
Company Profile:
At Houston Methodist Primary Care Group, we have brought together primary care providers to help patients manage their overall health and serve as a crucial member of the health care team. As part of the Houston Methodist system of hospitals, patients have efficient access to specialty and hospital services whenever the need arises. With more than 150 primary care providers at more than 40 locations across Houston, our providers are committed to providing the right care at the right time in convenient locations throughout the Houston area.
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