Research Coordinator I - Neurosurgery
Job Ref # 32570
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Location: Houston, TX
Category: Research - Clinical

Work Shift: DAY

Work Week: M - F


Job Summary


JOB SUMMARY
Assesses and qualifies patients for research study, collects patient data pertaining to study and enters into established system. 
PATIENT AGE GROUP SERVED
Select the applicable age group(s) of primary customers/patients served by this position.

Not applicable

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

I. Provide personalized care and service by consistently demonstrating our I CARE values:

INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. 

II. Focuses on patient/customer safety
III. Delivers personalized service using HM Service Standards
IV. Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
V. Intentionally rounds with patients/customers to ensure their needs are being met
VI. Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES
Duties and Responsibilities are cross-referenced to Houston Methodists Pillars of Excellence and will be transferred to the Performance Evaluation. Please include estimated % weighting for each Pillar.


PEOPLE
1. Under the direction of superiors, conduct screening and interviews to evaluate patient eligibility in study.
2. Respond promptly and accurately to customer complaints, inquiries, and requests for information and coordinate appropriate follow-up calls and/or appointments.

SERVICE
1. Schedule research subject appointments for tests and procedures, such as laboratory tests, x-rays, and other studies specific for the research protocol.

QUALITY/SAFETY
1. Maintains records for clinical study and regulatory documents.
2. Under the direction of Research Nurse/Clinical Trial Manager/Physician, capture and report Adverse Events (A/E) or Serious Adverse Events (SAE) to necessary regulatory authorities.
3. Assist Administration with research records and regulatory maintenance.

FINANCE
1. Compile patient information, process, document and enter accurate information in Source Documents, Case Report Forms, Electronic Data Capture portals and Clinical Trial Management System following established procedures.
2. Maintains inventory of supplies necessary for the study.

GROWTH/INNOVATION
1. Maintain working knowledge of the research process and in the conduct of IRB approved research protocols.  Follows ICH/GCP guidelines.

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned.  Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS
Associates degree .  Bachelors degree preferred.

EXPERIENCE REQUIREMENTS
No experience required. Data entry experience preferred.


CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
CCRC or CCRP preferred. 

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Time management skills
Ability to understand and implement protocols
Experience with computer database management
Knowledge of Microsoft Office
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.

PHYSICAL REQUIREMENTS
Activity Checklist attached (see below)

WORKING ENVIRONMENT
Patient care unit conditions
Universal precautions required
Significant potential for exposure to latex


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.



Company Profile

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research.  Houston Methodist is consistently ranked in U.S. News & World Report’s “Best Hospital” list and was recently named the number one hospital in Texas. FORTUNE magazine has placed Houston Methodist on its annual list of “100 Best Companies To Work For” since 2006.  Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 1,119 licensed beds, 67 operating rooms and over 6,000 employees, Houston Methodist offers complete care for patients from around the world.

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