Risk Management Liaison (RN)

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

1. Collaborates with Houston Methodist Risk Management to develop risk monitoring and reduction programs. Provides leadership in the review of system and entity policy and procedures. (EF)
2. Works closely with department leaders and Patient Liaisons to identify and address potential risk opportunities that may impact the customer experience. (EF)

SERVICE - 20%

1. Develops and provides training and education programs for leadership, medical staff, and staff to improve patient care and reduce losses. (EF)
2. Promotes and leads performance improvement activities throughout the hospital including reporting such activities. Assists in the peer review process, as assigned. Conducts chart review, generates reports, and presents performance information to the appropriate medical staff departments and/or committees. (EF)

QUALITY/SAFETY - 40%

1. Investigates, analyzes and documents actual and potential risks. Assesses the liability and probability of legal action. Notifies management of potentially compensable events and coordinates communication with Houston Methodist Risk Management. When warranted, in conjunction with quality management, initiates and conducts root cause analyses (RCA's) and internal audits (IA's), as appropriate. Collects, organizes and disseminates data to appropriate persons including preparation and presentation of reports as required. Reports data to external agencies as needed. (EF)
2. Administers the risk management program on a day-to-day basis to include a system for risk identification, investigation, and reduction. Develops and implements a plan for reviewing, trending, and reporting risk management occurrence reports and reports generated from Houston Methodist Risk Management. (EF)
3. Responsible for ensuring compliance with accreditation standards and regulatory agency requirements; applies current knowledge of accreditation and regulatory agency requirements. Participates in regulatory and accreditation surveys. (EF)
4. Designs and implements an organized record keeping system for essential/critical documents (i.e. potential claims, claims, reports and patient/medical staff matters) that provides ease of retrieval by management, in the absence of the Risk Management Liaison. Assures all files are protected from tampering. (EF)
5. Evaluates effectiveness of the Risk Management program at least annually and documents the evaluation.

FINANCE - 10%

1. Participates in cost reduction efforts by making recommendations to mitigate risk. (EF)

GROWTH/INNOVATION - 10%

1. Designs, develops, and implements project plans related to risk management initiatives. Manages reporting of these projects/measures to internal departments/committees and/or outside agencies, as needed. Provides oversight for these projects to ensure desirable outcomes are met. (EF)
2. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development in risk management.

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION REQUIREMENTS

• Must meet one of the following requirements:
• Bachelor degree in Nursing
• Master degree in a clinical discipline
• Juris Doctor (JD)

EXPERIENCE REQUIREMENTS

• Three years of hospital quality management, risk management, insurance, claims or legal experience