Scheduler II- Cardiology Billing
Job Ref # 32462
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Location: Houston, TX
Category: Other

Work Shift: DAY

Work Week: M - F


Job Summary

The Scheduler II is responsible for scheduling and registering patients for multiple services, including but not limited to admissions, surgical procedures and diagnostic testing for the Cardiology department, utilizing a computerized scheduling system and multiple software applications. The employee will have interactions with all levels of staff and management, physicians, patients and families to obtain information and properly schedule and register services. The employee will use independent judgment and clinical knowledge to adjust schedules and accommodate special requests from internal and external customers. The Scheduler II is considered a leadership position requiring the employee to work closely with management to meet the goals of the department. 

DUTIES AND RESPONSIBILITIES:

1.  Demonstrates mastery of enterprise wide scheduling process and software, and of registration process and software. Schedules and registers multiple services with the Orthopedics department, utilizing a computerized scheduling and registration systems, while balancing departmental resources, utilization requirements and addressing physician/patient requests or needs. Identifies and assigns correct medical record numbers. Obtains required data in order to support hospital clinical/financial needs. 

2.  Reconciles departmental responsibilities by preparing preliminary and final schedules. Uses established auditing procedures to process orders and registrations. 

3. Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians/office personnel and various hospital personnel, while maintaining patient confidentiality. Appropriately utilizes ACD telephone system. 

4. Works in leadership role with Coordinator and management staff.   

5. Demonstrates the components of the ICARE values statement.

6. Follows all safety rules while on the job. Reports accidents promptly and corrects minor safety hazards.

7. Performs all other job-related duties as assigned. 

EDUCATION REQUIREMENTS: 

High School Diploma or GED equivalent. 

EXPERIENCE REQUIREMENTS: 

Four or more years of direct surgery scheduling experience is required. Experience at the physician/practice level preferred over system level. Basic computer skills required.  Ability to navigate multiple software programs and multitasks.

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED:

N/A 

WORKING :

Normal office conditions. Professional attire with TMH badge.


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.



Company Profile

Houston Methodist Specialty Physician Group - As one of the nation’s leading hospitals and academic medical centers Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients.  As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow.  This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care.  Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.

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