Senior Business Analyst - Coordinated Care (Medical Center)

JOB SUMMARY
At Houston Methodist, the Senior (Sr.) Business Analyst is responsible for being a key facilitator within the organization, acting as a bridge between the client, stakeholders and assigned team. The Sr. Business Analyst is responsible for large scale projects of advanced complexity and scope. Responsible for identifying the business needs of clients and stakeholders to determine solutions to business problems. Responsible for requirements development and management. This includes producing, analyzing, validating and documenting business, organizational and/or operational requirements. Analysis includes but is not limited to financial analysis, quality assurance, organizational development, testing, training, and documentation development. The Sr. Business Analyst works to ensure that all business requirements are addressed in the implementation of a given product, project or effort. Serves as a mentor to more junior team members. Assists in the training and development of more junior Business Analysts through formal and informal methods.

Requirements:

Qualifications:

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

• PMP certification preferred

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Ability to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information.
• Ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Ability to engage customers and technicians for the purpose of extracting discussion, ideas, opinions, and general contribution in individual settings, meetings, or to lead requirements elicitation workshops.
• Ability to communicate information effectively to customers, managers, vendors, and technical staff.
• Ability to work with a vast array of information gathered during elicitation and analysis and to cope with rapidly changing information and priorities.
• Advanced interpersonal skills and ability to interact at all level of the organization
• Ability to work independently and take initiative.
• Knowledge of healthcare operations desired.
• Knowledge and appreciation of business concepts and requirements as applicable to a large academic, research, and/or healthcare facility preferred
• Knowledge of project management tools preferred
• Ability to work independently
• Demonstrated success in project improvement
• Ability to prioritize effectively and adjust to organizational needs and demands

SUPPLEMENTAL REQUIREMENTS

Work Attire	Yes/No
Uniform	No
Scrubs	No
Business professional	Yes
Other (dept approved)	No

On-Call*

Yes, on a regular basis (for Non-Exempt or Exempt jobs)

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.

Travel**

May require travel within	Yes
Houston Metropolitan area

May require travel outside	Yes
of Houston Metropolitan area

**Travel specifications may vary by department.

Please note any other special considerations to this job: __________________________

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.