Senior Human Resources Representative - Corporate

Location: Corporate
8100 Greenbriar St
Houston, TX 77054
Job Ref:
Talent Area:
Human Resources
Job Shift:
1st - Day
Job Type:
Posted Date:
Sept. 23, 2022


At Houston Methodist, the Senior Human Resources (HR) Representative position is responsible for performing moderately complex HR activities within the scope of their department, related to onboarding applicants and non-employees, employee records, HR information and data systems, monitoring and reporting, requiring accuracy and compliance with HM policies and regulatory agencies. This position uses problem-solving, troubleshooting skills and as appropriate, performs the final review and audit of all required documentation for the clearance of new hires and non-employees, employee and others’ status changes throughout the year, and annual requirements. The Sr HR Representative position answers applicant and client questions for the primary scope of their responsibilities for the department. This position coordinates assigned tasks/project(s) such as employee events and provides assistance to members of the department. The Sr HR Representative will also conduct and integrate information in preparation for and/or completion of New Employee Orientation.



Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20%

  1. Develops ongoing relationships and interactions with internal stakeholders and applicants; utilizes an in-depth understanding of client need to manage expectations; responds quickly to applicant and client needs and concerns. May conduct training to HR Representatives. Communicates rehire requirements for background, drug screen, learning modules, employment authorizations, etc., within the scope of the department. (EF)
  2. Plans & coordinates employee events e.g. (I CARE awards, service awards, gift distribution, job fairs, payroll fair etc.); coordinates and/or supports new employee orientation. Contributes to employee engagement activities through committee participation. (EF)
  3. Conducts self in a manner that is congruent with cultural diversity, equity and inclusion principles. Initiates contributions towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability. (EF)


  1. Performs onboarding activities within the scope of responsibilities of the department, which includes some or all of the following: processing new hires and transfers, ensuring electronic and paper-required documents associated with applicant pre-hire are complete, and in compliance with policies and various regulatory agencies. May serve point of contact for employee records/file management system workflow and resolve accordingly. (EF)
  2. Processes terminated personnel files and new hire-required documents associated with employee/non-employee status changes, annual evaluations and competencies, to ensure completion and in compliance with policies and various regulatory agencies. (EF)
  3. Assists with other moderately complex HR activities which may include preparation of visuals and handouts, credentials monitoring, managing requisitions, processes invoices, purchase orders, and manages corporate purchasing card within the responsibilities, budget and timeline assigned by management and other as needed. Maintains the Position Control process when in the scope of the department, working with managers and HR staff to ensure accuracy, as directed. Prepares reports when needed. (EF)


  1. Ensures the accuracy and compliance of data within HR and other systems used by the department. Reviews data entered by others, enters data, verifies required supporting documents are in receipt by HR. (EF)
  2. Prioritizes work and independently resolves higher level issues on a regular basis. (EF)
  3. Participates in regulatory and compliance activities that impact the Human Resources department. Responds to requests for employee file documents which may include subpoenas. (EF)
  4. Serves as a subject matter expert (SME) and quality control monitor for processes owned by the department, as assigned. (EF)


  1. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time efficiently and helps other team members. (EF)
  2. Uses resources efficiently; does not waste supplies. Inventories and orders office supplies following as appropriate. Assists with routine equipment troubleshooting such as paper jams, ink cartridge replacement, etc. (EF)


  1. Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments. Adapts quickly to changes in systems, process, or policy; changes focus of workload based on highest priority needs. (EF)
  2. Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.



o High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)


o Two years experience in a customer service environment of moderate complexity

o One year HR-related duties or some combination of benefits, employee records, HR and other systems data input, report generation, and/or payroll in a fast-paced work environment


o N/A


o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

o Demonstrates a high level of maturity with demonstrated self-confidence and ability to make decisions

o Possesses relationship building skills and ability to develop partnerships with recruitment teams and management

o Conducts self in a professional manner at all times

o Ability to work with peers in a team situation

o Professional handling of exposure to confidential/sensitive information

o Must demonstrate keen attention to detail and accuracy

o Intermediate computer skills in Microsoft Office software products and HRIS

o Knowledge of FMLA, regulatory agencies, I-9 requirements

o Self-starter and work independently

o Well organized, able to effectively manage multiple priorities in environment of substantial interruptions

o Must be flexible and adapt to change without reservation




Work Attire Yes/No

Uniform No

Scrubs No

Business professional Yes

Other (dept approved) No


On-Call* No (for Non-Exempt or Exempt jobs)

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.



May require travel within Yes

Houston Metropolitan area


May require travel outside No

of Houston Metropolitan area


**Travel specifications may vary by department.


Please note any other special considerations to this job: __________________________

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.

Houston Methodist Highly Ranked by Forbes Best-In-State Employer List, 2022
Houston Methodist is proud to announce another honorable recognition – ranked #25 in Texas on Forbes 2022 List: America’s Best Employers by State. In partnership with Statista market researchers, Forbes produced their fourth annual list of Best Employers by State on Aug. 24, 2022. After anonymously surveying 70,000 Americans …
Houston Methodist Included On List Of Best Places To Work In 2022
Houston Methodist Named a Best Place to Work in 2022. Through voluntary and anonymous feedback shared on Glassdoor, Houston Methodist is proud to announce our inclusion on their list of the Best Places to Work in 2022. The feedback provided by our employees aligns with our I CARE values …