Senior Medical Assistant - Cardiology (Sugar Land)

SHARE THIS
Location: Houston Methodist Specialty Physician Group

Houston, TX 77030
Job Ref:
35077
Talent Area:
Medical Assistant
Job Shift:
1st - Day
Job Type:
Full-Time
Posted Date:
Nov. 23, 2022

JOB SUMMARY

At Houston Methodist, the Senior Medical Assistant Certified (Sr. MA) position is responsible for functioning as an expert and demonstrates highly competent knowledge in the more technical and advances examinations and treatments necessary to communicate appropriately and carry out delegated medical assistant level tasks under the direct supervision of a Physician and/or Registered Nurse for assigned patient populations, for providing high quality support of patient care and services. This position oversees appropriate scope of practice (i.e. Hand Hygiene Validator, EMR super-user). Sr. MA position assists with patient examinations, procedures, diagnostic studies, treatment, and dressing changes. This position also performs general administrative duties in accordance with CLIA, HIPAA, NCQA and government standards, as well as company plicies and procedures. The Sr. MA position participates in patient care which is under the direction of a physician and within the scope of a medical assistant. This position may also be required to schedule patient appointments, ensure medical necessity compliance, and verify eligibility for care. Other duties for the Sr. MA position include independently and expertly performing the duties and responsibilities of preceptor and clinical resourse to Medical Assistants, training and orienting others as appropriate

Requirements:

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.


PEOPLE - 25%

  1. Role models and promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance. (EF)
  2. Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Teaches peers to critically think by verbally expressing rationale for decisions and follows up consistently. Facilitates open, professional, communication to achieve mutual understanding, role modeling by example. (EF)
  3. Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues’ though processes in order to provide optimal patient care. Provides structured feedback with examples. (EF)


SERVICE - 30%

  1. Provides care to patients visiting the clinic under the direct supervision of a Physician, Registered Nurse, or clinic leadership procedures, using cultural diversity and inclusion principles. Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation. In collaboration with the provider team, anticipates the needs of the specific patient population. (EF)
  2. Communicates with patient, obtains and documents vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), chief complaint(s), preforms medication(s) review, discusses/reviews medical and social history (as appropriate). Documents, in patient’s electronic medical record (EMR). care administered, all diagnostic measurements, treatments and procedures in accordance with established policies and. (EF)
  3. Follow-up with patient as appropriate to ensure compliance with recommendations, medications, lab/x-ray results, special visits, PCP visits, dieticians, diabetes educators, etc. Ensures patient utilization and activation of MyChart. (EF)
  4. Provides care coordination with hospital, ED, consulting physicians and/or community resources whenever appropriate to including handling patient inquiries. (EF)
  5. Role models behaviors and skills, through peer-to-peer accountability, towards improving department score for patient satisfaction. (EF)


QUALITY/SAFETY - 25%

  1. Reports observations, conditions and problems of patients to the physician and/or nurse. Recognizes abnormal clinical findings and reports them appropriately. Provides for the privacy of patients and families, keeping the safety of the patient in mind. (EF)
  2. Accurately performs routine tests on patients such as EKG, rapid strep, urinalysis, and urine pregnancy tests. (EF)
  3. Sterilizing instruments and equipment; prepare, clean and maintain exam and treatment rooms, as well as supplies and equipment. (EF)


FINANCE - 10%

  1. Responsible for stocking exam rooms, taking inventory, and ordering supplies. (EF)
  2. Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Role models effective time management and coordinates colleagues to meet the overall demands of the department. (EF)


GROWTH/INNOVATION - 10%

  1. Develops skills of team members and continually assists with improving skills, performance and outcomes. Actively participates in professional development and the development of ongoing educational activities at a department-based level. (EF)
  2. Offers innovative solutions through participation in performance improvement activities.
  3. Completes and updates the individual development plan (IDP) on an on-going basis. (EF)


This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications:

EDUCATION REQUIREMENTS

o High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)


EXPERIENCE REQUIREMENTS

o Five years medical assistant experience with highly complex, chronic disease management or in a specialty discipline

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

o Medical Assistant Certification through an approved credentialing certification agency, i.e. American Association of Medical Assistant, American Medical Technologists, or Emergency Medical Technician.

o American Heart Association Basic Life Support (BLS)

o Phlebotomy certification preferred

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

o Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments

o Skill in developing and maintaining clinical quality assurance to maintain accurate medical records

o Demonstrate a learning attitude toward solving problems, using good reasoning and judgment

o Provide safe patient-centered, compassionate and competent care

o Proficient in computer skills for documentation and work-related purposes

o Completes required continuous training and education, including department-specific requirements. Maintain current certifications

o Ability to establish and maintain effective working relationships with patients, medical staff, coworkers and the public

o Ability to work with peers in a team situation

o Possess an understanding of the patient population as it relates to the clinical disease process

o Proficient in computer skills for documentation and work-related purpose

o Demonstrates advanced assessment competences appropriate for level of practice


SUPPLEMENTAL REQUIREMENTS


Work Attire Yes/No

Uniform Yes

Scrubs Yes

Business professional No

Other (dept approved) Yes


On-Call* No


*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Event, etc) regardless of selection above.


Travel**

May require travel within Yes

Houston Metropolitan area


May require travel outside No

of Houston Metropolitan area


**Travel specifications may vary by department.


Please note any other special considerations to this job: __________________________

Company Profile:

As one of the nation’s leading hospitals and academic medical centers, Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients. Houston Methodist Specialty Physician Group employs over 800 physicians at more than 150 locations across Houston. Our specialists are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow. The combination of clinical service, research and academics ensure patients have access to the latest treatments and technologies while providing the best comprehensive patient care.

Houston Methodist The Woodlands Hospital Earns Prestigious Magnet® Recognition
Houston Methodist is excited to announce that Houston Methodist The Woodlands Hospital (HMTW) has earned its first Magnet® Designation from the American Nurses Credentialing Center (ANCC). The ANCC Magnet® Recognition Program is a distinguished honor that recognizes organizations worldwide for leadership and excellence in nursing. To learn more about the …
Houston Methodist Hospitals Recognized as ‘Top Performers’ in 2022 Vizient Award Results
Houston Methodist is excited to announce that six of our healthcare facilities have officially been recognized as ‘top performers’ by Vizient’s Bernard A. Birnbaum, MD, Quality Leadership awards. At Houston Methodist, quality healthcare means ensuring patient safety while providing exceptional treatment with integrity, respect, and compassion. We are known …
Houston Methodist Highly Ranked by Forbes Best-In-State Employer List, 2022
Houston Methodist is proud to announce another honorable recognition – ranked #25 in Texas on Forbes 2022 List: America’s Best Employers by State. In partnership with Statista market researchers, Forbes produced their fourth annual list of Best Employers by State on Aug. 24, 2022. After anonymously surveying 70,000 Americans …

VISIT THE DAILY DOSE HOMEPAGE FOR MORE ARTICLES >>