IT Sr Process Specialist (Hybrid)

At Houston Methodist, the IT Sr. Process Specialist is responsible for applying principles and standards of quality and cost disciplines in support of large to enterprise scale and complexity projects and operational initiatives. Ensures that goals and objectives are accomplished within prescribed time frame and requirements with quality and integrity. Ensure all documents generated during these activities follows process management best practices and are properly stored. The focus and assignments of the Sr. Process Specialist are support of testing processes on projects, including test planning and coordination that are established and repeatable year over year. Serves as a role model and mentor to more junior staff.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

LICENSES AND CERTIFICATIONS - PREFERRED

• Lean Six Sigma Certification-IASSC

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Knowledge of how process activities are integrated to IT operations and the project life cycle.

• Knowledge of project management tools, methodologies and IT services management.

• Ability to generate and control documentation.

• Ability to interface with internal department and staff, physicians, vendors, and experts.

• Good verbal and written communication skills.

• Strong teamwork and interpersonal skills.

• Solid knowledge in Microsoft Office products

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.

Houston Methodist is an Equal Opportunity Employer.