Lead Application Analyst

At Houston Methodist, the Lead Application Analyst is responsible for expert level support and configuration of assigned applications, leading the implementation efforts around new solutions and upgrades with designated team and serving as the primary point of contact for resolving questions and issues of team, distributing work assignments. The position entails assisting, training and supporting junior analysts with the operation and administration of systems. The Lead Application Analyst position works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. This position manages customer expectations and deliverables and responsibilities may include creating custom solutions or advanced configuration options to solve operational or workflow issues. The Lead Application Analyst position manages troubleshooting of issues and problems within related IT applications and manages applications and related services and contributes to the successful mission of the department. This position applies skills in line with Houston Methodist values and goals, to assure the efficient, effective and consistent delivery of high-quality IT services.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.

• Expert knowledge and skill in multiple healthcare applications or clinical or business workflows.

• Demonstrated leadership skills and ability to positively influence others to meet team goals.

• Strong desire to pursue management career path.

• Ability to lead projects independently.

• Ability and skill to expertly manage systems and to engineer solutions with IT customers and vendors.

• Demonstrates strong knowledge of Project Management Methodologies through system implementations.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist Academic Institute oversees the Education Institute and Research Institute, including 772 faculty and 56,250 learners. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care.

Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports more than 1,000 trainees in residence for medical, nursing, allied health and research education programs.

Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports more than 1,387 clinical research protocols and $70.3 million in extramurally funded translational research programs.

Houston Methodist is an Equal Opportunity Employer.