Laboratory Quality Assurance Specialist

The Laboratory Quality Assurance Specialist develops, maintains, and monitors the quality management system for Laboratory Services. Responsibilities include evaluating/implementing patient safety initiatives, regulatory and accreditation compliance, risk management, and performance improvement. Works with other ancillary and patient care departments to develop plans and policies for improved quality outcomes throughout all phases of testing. Manages external proficiency program. Coordinates/Prepares reports for the department and performs activities that promote compliance within the laboratory and point of care testing sites. Facilitates an annual assessment of the Quality Assurance program for the laboratory.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• Must have one of the following required certifications:
•    • Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or categorical certification by Board of Certification (ASCP)
•    • Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA)
•    • Certified as a Medical Technologist or Medical Laboratory Scientist by American Medical Technologists (AMT)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going evaluations consisting of one or more of the following: skills, competency assessments and/or performance reviews

• Knowledge of the functional discipline to be coordinated

• Knowledge of departmental processes and procedures

• Skill in planning, organizing and delegating functional activities

• Skill in coaching and developing the functional skills of others

• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workers

• Adapts to multiple ongoing priorities including organizing heavy work flow with minimal supervision

• Strong attention to detail and ability to achieve and maintain accuracy

• Demonstrates independent judgment and discretion to recognize problems, identify causes and take corrective action

• Possesses basic computer knowledge; operates multiple computer systems to include, Hospital / Laboratory Information Systems and Office software to maintain patient and testing records and other related documents

• Demonstrates the ability to work independently with little or no direct supervision

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional No
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area Yes

Company Profile:

Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.

Houston Methodist is an Equal Opportunity Employer.