We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance.
This year, five of our hospitals ranked in the top five of their …
Program Coordinator - HEAL
Location:
Houston Methodist The Woodlands Hospital
17201 I-45, The Woodlands, TX 77385
17201 I-45, The Woodlands, TX 77385
- Job Ref:
- 76659
- Talent Area:
- Professional
- Job Shift:
- DAY 1st - Day
- Job Type:
- Full-Time
- Posted Date:
- Oct. 17, 2025
At Houston Methodist, the Program Coordinator position is responsible for the planning and coordination of quality initiatives to improve outcomes and achieve business objectives for the assigned clinical program(s). This position oversees the development and implementation of all assigned quality programs, including the introduction of new initiatives, programs, procedures, and external reporting requirements. Other duties for the Program Coordinator position include providing education and assisting program leadership in developing strategies to respond to quality program requirements and opportunities for improvement supported by external benchmarking. This position interacts with all levels of the organization, from front-line staff to senior management, and collaborates with system hospitals for the sharing of best practices, reporting methodologies, and identification of potential duplication of effort.
Requirements:
PEOPLE ESSENTIAL FUNCTIONS
- Supports management to plan program initiatives to ensure that the goals of the program are met. Promotes program compliance with stakeholders, management, and the medical staff, as appropriate.
- Collaborates with management to develop and implement communication strategies throughout the organization/system to ensure accurate information regarding clinical and quality program purpose, initiatives, improvement strategies, and outcomes. Obtains buy-in to change efforts.
- In collaboration with management, recommends opportunities for improvement of department/program score for employee engagement.
SERVICE ESSENTIAL FUNCTIONS
- Develops analysis and reporting, as necessary, to leadership and other key stakeholders on the progress of the program. Creates materials, presentations, and reports program status for senior leadership, directors and managers, and front-line staff.
- Provides consultative services, as needed, to program to successful outcomes. Follows up on action items necessary to ensure completion of assignments.
- Implements change management strategies to ensure successful execution of the program and to improve targeted outcomes.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Contributes to the development of the program standards and guidelines; implements and monitors program initiatives that improve designated compliance. Ensures appropriate data is collected and submitted to appropriate databases for program supported.
- Supports leaders to drive improvements in program outcomes by coordinating the day-to-day quality efforts of the program in collaboration with patient safety, quality, and other relevant partners.
- Supports program strategic direction and uses appropriate and evolving methodologies to drive quality program initiatives. Utilizes outstanding relationship skills to partner with key stakeholders to promote program success.
- Identifies key measures to periodically assess outcomes and metrics and continuously enhances and improves training to drive improved outcomes for the patient and/or employee experience.
FINANCE ESSENTIAL FUNCTIONS
- Coordinates the financial initiatives of the program within documented timeframes and is aligned with the budget. Effectively coordinate the scope, schedule, and budget of all assigned projects while in the process; monitors year-to-year trends. Monitors the success of the program, engagement strategies, and budget, identifying cost-saving and waste-elimination opportunities. Forecasts potential schedule delays and develops alternate plans.
- Participates in decisions impacting operational and capital needs as appropriate. Provides timely submission of invoices; tracks and adheres to budgetary objectives for assigned projects.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Coordinates the introduction, development, and implementation of all new aspects of the program in consideration of the physical environment, staff competencies, quality outcomes, efficiencies, best practices, and cost. Supports the research and education missions of the program.
- Assists the development of outreach and communications strategies and plans, including assessing needs and opportunities relating to all external outreach, marketing, and communications within the scope of the role.
- Seeks opportunities to identify self-developmental needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications:
EDUCATION
- Must have one of the following: Bachelor's and two YOE related to business or healthcare administration to include experience executing strategic programs to drive business success OR High school diploma with four additional years related to business or healthcare administration to include experience executing strategic programs to drive business success
WORK EXPERIENCE
- Two years experience related to business or healthcare administration to include experience executing strategic programs to drive business success
LICENSES AND CERTIFICATIONS - REQUIRED
- N/A
LICENSES AND CERTIFICATIONS - PREFERRED
- Registered and/or certified professional in area of expertise
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially concerning activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Ability to collaborate and work successfully with all levels of the organization to gain buy- in and support for program success
- Competent skills in change management, planning, execution, and business acumen
- Ability to execute successful program management and outcomes; understands when to escalate issues
- Highly organized with demonstrated verbal and written communication skills
- Ability to analyze and solve problems and make decisions on program-related issues
- Strong research interpretation skills
- Time management and prioritization skills
- Proficiency in relevant software programs such as MS Outlook, Word, Excel, and PowerPoint
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area Yes
Company Profile:
Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.
Houston Methodist is an Equal Opportunity Employer.
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