We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance.
This year, five of our hospitals ranked in the top five of their …
System Process Engineer
Location:
Corporate
7550 Greenbriar Drive, Houston TX, 77030
7550 Greenbriar Drive, Houston TX, 77030
- Job Ref:
- 2025-77936
- Talent Area:
- Professional
- Job Shift:
- Day
- Job Type:
- Full Time
At Houston Methodist, the System Process Engineer is a central member of the Process Engineering team and plays a key role with strategy deployment and other transformation efforts through the facilitation of Kaizen events, projects and workshops. This position serves as a role model by integrating customer service skills, leadership skills and communication skills when interfacing with both internal and external customers. The System Process Engineer will work in coordination with specific site leadership according to business needs and priorities, with a focus on organizational goals and targets around finance, access, quality, efficiency and other operational metrics. S/he will act as a change agent for the organization and facilitate improvement activities throughout the system. This position will collaborate with interdisciplinary teams to develop, support and adopt best practices/processes system wide. S/he will also educate staff and leadership in the system on the basics of Lean principles via hands-on project engagement.
FLSA STATUS
Exempt
QUALIFICATIONS
EDUCATION
EXPERIENCE
LICENSES AND CERTIFICATIONS
Required
SKILLS AND ABILITIES
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
SUPPLEMENTAL REQUIREMENTS
Exempt
QUALIFICATIONS
EDUCATION
- Bachelor’s degree in industrial engineering, process engineering, applied sciences or related field
- Master’s degree in industrial engineering, process engineering, applied sciences or related field preferred
EXPERIENCE
- Five years of experience in quality engineering/process improvement or related field; for internal employees may consider HM employee with four years of experience in quality engineering/process improvement or related field
- Three years of experience in a healthcare environment preferred
LICENSES AND CERTIFICATIONS
Required
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Demonstrates ability to design and lead organizational transformation – a blend of change management, coaching, and lean methodology
- Demonstrates strong interpersonal skills (e.g., relationship management, appreciative inquiry, team building, and oral/written communication)
- Demonstrates a strong ability to problem solve within a team environment, and generate commitment and enthusiasm towards shared strategic initiative goals
- Demonstrates the ability to lead teams through informal (versus positional) authority, and coach and develop others to “take the reins”
- Demonstrates strong leadership skills, especially in leading and motivating multi-disciplinary, cross-functional teams effectively, both in terms of leading change and achieving results
- Demonstrates fundamental Lean skills (e.g., root cause problem solving, value stream mapping, A3 development) in order to understand challenges and identify process waste
- Demonstrates ability to function at a high level of self-direction
- Demonstrates effective change management skills
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Provides system level lean training throughout the organization on lean tools and lean management system.
- Develops effective communication methods to keep staff and others informed about improvement/(re)design activities of the organization and department.
- Works collaboratively to solve problems, improve processes, and integrate services with other departments.
- Coaches Process Owners and Staff in the use of Daily Management System elements, Accountability Processes (huddles and performance reviews), Problem Solving and Waste elimination, Managing to Standard Work and Leader Standard Work.
SERVICE ESSENTIAL FUNCTIONS
- Coaches and mentors team members and process owners to utilize a defined Kaizen/Lean process improvement methodology that analyzes and interprets data for decision making. Develops staff by assisting them to identify goals and opportunities for learning.
- Manages multiple projects simultaneously.
- Assists with interdisciplinary team leadership/facilitation and change management within targeted service areas. Leads teams independently as assigned.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Supports the quality and accreditation efforts of the organization by establishing system level clinical standard work instructions during Kaizen/Lean related activities. Works with accreditation and quality leaders to validate that all clinical procedures standard work instructions that guide and support patient care treatments and services are in alignment with quality and safety requirements.
- Leverages best practices (internal & external) and projects across multiple departments.
- Independently performs hospital and departmental work flow assessments/evaluations to identify improvement opportunities and determine data sets for evaluation/verification.
- Assists Leadership in identifying key projects that will provide the optimum benefit in improving Houston Methodist processes and performance.
FINANCE ESSENTIAL FUNCTIONS
- Captures cost benefits from each improvement activity.
- Develops reports of overall Continuous Improvement activities including accomplishments, participation, projected activities, and anticipated needs.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Provides compelling communication to executives throughout the organization and makes the business case for change related to Kaizen/Lean activities. Coaches and mentors executives to become good sponsors of change related to Kaizen/Lean events in each facility.
- Actively seeks opportunities for self-improvement through self-awareness and feedback.
SUPPLEMENTAL REQUIREMENTS
- WORK ATTIRE
- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No
- On Call* No
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
Company Profile:
Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.
Featured Jobs
-
Senior Surgical Technologist - MPO Ambulatory Surgery Center (Bellaire)
Location:
Ambulatory Surgery Center in Bellaire, Bellaire, TXFLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) Successful completion of an accredited Surgical Technology program or military training equivalency EXPERIENCE Two years as a Surgical Technologist LICENSES AND CERTIFICATIONS Required BLS …
-
Nightshift Observation Charge Nurse
Location:
Houston Methodist Cypress Hospital, Cypress, TXFLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE Twenty four months of clinical nursing experience with demonstration of progressive leadership skills LICENSES AND CERTIFICATIONS Required RN - Registered Nurse - …
-
Registered Nurse II (RN) Oncology/Hematology
Location:
Houston Methodist Hospital, Houston, TXFLSA STATUS Non-exempt QUALIFICATIONS EDUCATION Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certifications, Licenses and Registrations section EXPERIENCE Twelve months registered nurse experience in a healthcare environment LICENSES AND CERTIFICATIONS Required RN - Registered Nurse - Texas State Licensure - …
