Chief Quality Officer / Chief Medical Officer - Houston Methodist Cypress Hospital

Interested candidates, please forward a copy of your CV to Rob Henges - rhenges@houstonmethodist.org and indicate CQO - Cypress in the subject line

We are currently seeking a Chief Quality Officer / Chief Medical Officer for our new campus in Cypress, Texas, which opened in March 2025.  Candidates must have an MD or DO degree, and have or be able to obtain a Texas Medical License.

At Houston Methodist, the Chief Quality Officer (CQO) position is responsible for implementing the HM vision and strategy for excellence in clinical quality outcomes, value, and patient safety. The CQO position collaborates with the System CQO and other system physician leadership in quality and patient safety to support the development of the strategy and goals for leading unparalleled quality and patient safety at HM and development of a High Reliability Organization. This position assures that safe and reliable processes are embedded into the delivery of health care and develops a Just Culture which values patient safety, clinical excellence, evidence-based medicine, and continuous learning. The CQO position works in close association with the System CQO and entity Director and/or VP of Quality & Outcomes and collaborates with all disciplines, hospital leadership, and the medical staff to promote identification of organizational vulnerabilities, health care design using human factors and system principles, and learning to understand and prevent adverse events, achieve high reliable processes, and outstanding clinical outcomes. This position is responsible, along with other members of the HM team, to ensure that HM's unique combination of resources is used wisely to fulfill its responsibilities to its community, to enhance its premier position in the marketplace, and to ensure its continuing leadership in medicine.

This position reports directly to Executive leadership in the organization and has responsibilities which include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.




TMHPO Physician

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED

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SERVICE ESSENTIAL FUNCTIONS

QUALITY/SAFETY ESSENTIAL FUNCTIONS

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WORK EXPERIENCE

EDUCATION

LICENSES AND CERTIFICATIONS - REQUIRED

LICENSES AND CERTIFICATIONS - REQUIRED - ADDITIONAL DETAILS

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• Provide personalized care and service by consistently demonstrating our I CARE values:
  * INTEGRITY: We are honest and ethical in all we say and do.
  * COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  * ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  * RESPECT: We treat every individual as a person of worth, dignity, and value.
  * EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
• Practices the Caring and Serving Model
• Delivers personalized service using HM Service Standards
• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees’ experiential journeys to ensure strong communication, ease of access to information, and a seamless experience
• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
• Actively supports the organization’s vision, fulfills the mission and abides by the I CARE values
• Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
• Uniform
• Scrubs
• Business professional
• Other (department approved)
• On Call*
• May require travel within the Houston Metropolitan area
• May require travel outside Houston Metropolitan area