Project Manager - System Quality and Patient Safety

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Location: Corporate
7550 Greenbriar Drive, Houston TX, 77030

Job Ref:: JR-822
Talent Area:: Professional
Job Shift:: Day
Job Type:: Full Time
Posted Date:: Jan. 9, 2026

At Houston Methodist, The System Safety & Quality project manager implements and coordinates key strategic projects designed to improve clinical quality outcomes. These will include at least two high visibility events, an annual symposium and an annual awards ceremony both designed to improve our unparalleled culture.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION

Bachelor’s degree

EXPERIENCE

Three years experience in a related discipline, managing multiple projects of a complex nature for a significant duration
Master’s degree combined with HM Fellow satisfies all experience requirements

SKILLS AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Strong communication and presentation skills. Ability to conduct effective presentations
Ability to establish and maintain positive Sponsor, project team member and internal relationships
Strong analytical and interpersonal skills
Advanced spreadsheet skills (i.e. creating pivot tables, performing v-lookups, and managing large data sets). Intermediate word-processing and presentation software skills
Strong project and time management skills
Initiative - Exhibits resourcefulness, independent action and judgment that are position appropriate. Evaluates, selects and acts on various methods and strategies for solving problems and meeting objectives
Professional handling of exposure to confidential/sensitive information
Demonstrates flexibility and adaptability in the face of changing demands

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

Maintains formal and informal communication with partners, clinicians and department leadership to identify needs and constraints of project scope and status availability. Coordinates communication and assists in managing stakeholder(s) expectations.
Serves as an effective liaison between multiple client groups and stakeholders across various levels of management.
Actively participates in meetings, as assigned, and provides meaningful contributions that assist in driving decision-making and aids in clearly identifies next steps.

SERVICE ESSENTIAL FUNCTIONS

Effectively implements and manages project needs with various stakeholders, including clear communication and timely delivery of project outputs. Creates and develops presentations and informational materials, as appropriate.
Provides input to clients in an advisory capacity in order to help individuals make sound business decisions by identifying needs, making assessments, and problem solving.
Develops project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Oversees work efforts as appropriate to ensure the best possible delivery of service, quality outcomes, and high customer satisfaction.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Assists with developing and preparing clear and concise communications, business cases/analysis, reports and presentations with compelling data for leadership review.
Utilizes data gathering tools and methods to analyze and gather data needed for project requirements. Communicates and disseminates timely data analysis and findings to management and appropriate entities and/or identified committees.
Documents and implements training strategies for projects. Provides ongoing training, education, and communication required for projects across Houston Methodist and multiple departments, as appropriate.
Tracks the status and coordinates deadlines of all assigned projects, utilizing a variety of software application. Identifies potential barriers to project progression and works towards solutions/resolutions.

FINANCE ESSENTIAL FUNCTIONS

Utilizes efficient and cost-effective work practices with department resources and supplies; provides recommendations to reduce expenses. Completes timely and accurate expense reports as determined by leadership, as applicable.
Provides supportive financial documentation related to assigned projects, to aid in the evaluation of project effectiveness.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Participates in strategic planning for department. Generates and communicates new ideas and suggestions that improve quality or service.
Supports hospital and department goals and offers innovative solutions through participation in department projects to improve the efficiency and effectiveness of current practices. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

Uniform: No
Scrubs: No
Business professional: Yes
Other (department approved): No

ON-CALL*

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.

On Call* No

TRAVEL**

**Travel specifications may vary by department**

May require travel within the Houston Metropolitan area Yes
May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.

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