We are honored to share that all seven of our eligible hospitals have been named top performers in the 2025 Bernard A. Birnbaum, MD, Quality Leadership Rankings by Vizient Inc., a trusted national benchmark for hospital performance.
This year, five of our hospitals ranked in the top five of their …
Lead Application Analyst - Digital Health Institute
Location:
Houston Methodist Academic Institute
7550 Greenbriar Drive, Houston TX, 77030
7550 Greenbriar Drive, Houston TX, 77030
- Job Ref:
- 2025-76436
- Time Type:
- Full Time
- Job Shift:
- Day
- Job Type:
- Full Time
At Houston Methodist, the Lead Application Analyst is responsible for expert level support and configuration of assigned applications, leading the implementation efforts around new solutions and upgrades with designated team and serving as the primary point of contact for resolving questions and issues of team, distributing work assignments. The position entails assisting, training and supporting junior analysts with the operation and administration of systems. The Lead Application Analyst position works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. This position manages customer expectations and deliverables and responsibilities may include creating custom solutions or advanced configuration options to solve operational or workflow issues. The Lead Application Analyst position manages troubleshooting of issues and problems within related IT applications and manages applications and related services and contributes to the successful mission of the department. This position applies skills in line with Houston Methodist values and goals, to assure the efficient, effective and consistent delivery of high-quality IT services.
FLSA STATUS
Exempt
QUALIFICATIONS
EDUCATION
EXPERIENCE
LICENSES AND CERTIFICATIONS
Required
SKILLS AND ABILITIES
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
SUPPLEMENTAL REQUIREMENTS
Exempt
QUALIFICATIONS
EDUCATION
- Bachelor’s degree in Information Technology, Business Administration or related field or experience working as a licensed clinical or certified professional or an additional four years’ experience in additional to the experience listed below in lieu of Bachelors or licensed clinical or certified IT professional experience
EXPERIENCE
- Five years’ experience in direct support and/or development of clinical or business applications
- Experience supporting large scale clinical, ancillary or business environments
LICENSES AND CERTIFICATIONS
Required
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
- Expert knowledge and skill in multiple healthcare applications or clinical or business workflows.
- Demonstrated leadership skills and ability to positively influence others to meet team goals.
- Strong desire to pursue management career path.
- Ability to lead projects independently.
- Ability and skill to expertly manage systems and to engineer solutions with IT customers and vendors.
- Demonstrates strong knowledge of Project Management Methodologies through system implementations.
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Initiates and maintains positive relationships with key customers and co-workers. Supports and evaluates change management efforts on assigned solutions.
- Participates in interviewing process for hiring potential team members. Provides input into team members’ annual evaluations. Assists in the development and execution of team building exercises.
- Serves as role model and mentor. Assists, trains and supports team members.
SERVICE ESSENTIAL FUNCTIONS
- Effectively communicates with customers, providing proactive updates and alerts to potential issues, major system outages, disaster management and change control. Develops clear messaging to customers and management on plans for issue resolution, status updates and their effect on the department to customers.
- Directs deliverables and distributes work assignments.
- Manages large scale projects. Proactively coordinates regular status sessions.
- Partners with customers and team members to coordinate discovery, planning, or follow up sessions. Translate business requirements into viable solutions, Identifies potential benefits, and re-engineers workflow/processes to achieve anticipated benefits.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Implements and supports large, complex applications with technical experience in systems analysis, design, building, testing, and implementation.
- Performs high level administration of applications and ensures quality delivery of application availability by directing work product of team members. Evaluates effectiveness of work product.
- Participates in setting, monitoring, and meeting Service Level Agreements (SLAs) with key customers. Monitors and evaluates project outcomes.
FINANCE ESSENTIAL FUNCTIONS
- Identifies solutions to optimize performance of existing systems and gains customer consensus on instituting changes. Institutes changes when approved.
- Provides input to department budgeting process.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Fosters an environment that encourages innovation, continuous improvement and growth. Seeks out opportunities to stay up to date on the latest technology relevant to the team and technology roadmap. Evaluates and recommends technologies for growth and long term planning.
- Ensures consistency in changes to process, tools, and overall practice are developed, ensuring a focus on continued integration and overall system benefit.
- Actively seeks opportunities to lead initiatives. Participates in professional development. Completes My Development Plan.
SUPPLEMENTAL REQUIREMENTS
- WORK ATTIRE
- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No
- On Call* Yes
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area Yes
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
Company Profile:
Houston Methodist Academic Institute oversees the Education Institute and Research Institute. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports clinical research protocols and extramurally funded translational research programs.
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