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Sr Process Optimization Specialist

Location: Corporate
8100 Greenbriar St., Houston TX, 77054
Job Ref:
JR-4248
Job Shift:
Day
Job Type:
Full Time
At Houston Methodist, the Sr. Process Optimization position is responsible for providing senior level support for a hospital wide decision support framework that will provide the organization with the appropriate tools, evidence and knowledge to optimize effective evidence-based decision-making. Pursues and implements innovative approaches to data collection, analysis, interpretation and presentation in order to support planning and decision-making at all levels of the organization. Leads organizational efforts for business process improvement, change management, systems redesign and integration, and solution development. Mentors more junior team members as appropriate.

FLSA STATUS
Exempt

QUALIFICATIONS

EDUCATION
  • Bachelor’s degree required

EXPERIENCE
  • Five years experience working with decision support systems
  • Healthcare industry experience preferred

SKILLS AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Strong data analysis and problem resolution skills
  • Knowledge of time & attendance and scheduling practices and the ability to analyze the associated data to identify improvement opportunities
  • Extensive knowledge of current technologies, data warehousing and statistics.
  • Strong ability to evaluate, prioritize and problem solve a variety and multiplicity of tasks and ensure timely and accurate completion.
  • Knowledge of Heath Care Industry (Clinical, Finance/Accounting, Research) preferred
  • Demonstrated ability to work independently and take initiative
  • Excellent analytical, organizational, and prioritization skills
  • Strong communication , teamwork and interpersonal skills. And ability to communicate throughout all levels of the organization


ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS
  • Supports team by maintaining and improving the quality and integrity of data collected for decision-making and partners across the organization to ensure consistent reporting of information.
  • Communicates effectively with end users, vendors, peers and management on system related topics and issues.
  • Serves as role model, mentors and supports Process Optimization Specialist as needed.

SERVICE ESSENTIAL FUNCTIONS
  • Analyzes and makes recommendations for improved data quality.
  • Partners with stakeholders to identify areas of inefficiency/duplications as well as areas of efficiency

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Leads or participates in process improvement projects and committees charged with improving patient care delivery systems and processes by offering analytic skills and knowledge of available data.
  • Assists team in the development, implementation, and maintenance of automated and integrated methodologies for data collection, retrieval presentation, analysis and interpretation.
  • Ensures all reported data and information are accurate, consistent, relevant and timely.

FINANCE ESSENTIAL FUNCTIONS
  • Identify financial and statistical information needed to support decision makers.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Participates in the selection process and implementation of new solutions that improve integration/optimization of processes/systems
  • Supports operational teams by providing advice in operational and strategic technology decisions


SUPPLEMENTAL REQUIREMENTS
    WORK ATTIRE
    • Uniform: No
    • Scrubs: Yes
    • Business professional: Yes
    • Other (department approved): No

    ON-CALL*
    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
    • On Call* No

    TRAVEL**
    **Travel specifications may vary by department**
    • May require travel within the Houston Metropolitan area No
    • May require travel outside Houston Metropolitan area No

QUALIFICATIONS

EDUCATION
  • Bachelor’s degree required

EXPERIENCE
  • Five years experience working with decision support systems
  • Healthcare industry experience preferred

Company Profile:

Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!

Houston Methodist is an Equal Opportunity Employer.

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