FLSA STATUS
Non-exempt

QUALIFICATIONS

EDUCATION

• Associate Degree in Biomedical Technology (BMET), Electronics Engineering or related field OR successful completion of Military BMET training

EXPERIENCE

• Three years of experience in maintaining electronics or electromechanical equipment, or two years maintaining medical equipment

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Effective knowledge of basic computer hardware and software use
• Knowledge of regulatory agency standards and practices
• Skilled in the use of standard test equipment and tools use for the maintenance of clinical equipment
• Demonstrates solid technical skills in analyzing, calibrating, and installing assigned medical equipment
• Demonstrates knowledge of regulatory guidelines and hospital policies and procedures that govern Biomed equipment support activities
• Demonstrates high service standards, such as responding in a timely manner to customer requests, and identifying and anticipating customer requirements, expectations, and needs

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one another to achieve optimal department results. Listens to feedback and input carefully, demonstrating attention to others, and acknowledging and listening to different perspectives in a group.
• Communicates effectively with customers to contribute to the quality of the work environment by obtaining access to equipment and resolving equipment issues.
• Uses peer-to-peer accountability to contribute towards improvement of department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Works with hospital departments and communicates the status of repairs and ensures minimal equipment downtime.
• Utilizes tools and test equipment appropriately. Keeps an inventory of assigned tools and test equipment.
• Supports medical equipment pre-purchase evaluations that are consistent with knowledge and experience, at the request of the Clinical Engineer.
• Coordinates outside support activities with vendors and clients to obtain completion of equipment support activity and ensures all activities are documented.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Documents all equipment support activities performed in database completely, accurately, and on time as per established guidelines.
• Conducts basic analysis, troubleshooting and patient medical equipment repair. Independently completes portions of projects or equipment installations as assigned.
• Prioritizes work activities and maintains set timelines as necessary to optimize response time. Consistently meets regulatory and department guidelines, such as PM compliance for assigned medical equipment at a minimum of 95%, and life support equipment at 100% each month. Consistently meets departmental goal for Open Service Report Average.

FINANCE ESSENTIAL FUNCTIONS

• Consistently meets productivity goal of 75% of worked hours documented in the appropriate system.
• Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently to manage time effectively, minimizing incidental overtime, to meet established department guidelines and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Evaluates and recommends new ideas that improve medical equipment quality, safety, and service. (EF)
• Provides nursing in-services on equipment, operational issues to reduce Use Errors while improving patient quality of care. (EF)
• Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. (EF)

SUPPLEMENTAL REQUIREMENTS

• WORK ATTIRE
  • Uniform: No
  • Scrubs: Yes
  • Business professional: Yes
  • Other (department approved): No
  
  ON-CALL*
  *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
  • On Call* Yes
  
  TRAVEL**
  **Travel specifications may vary by department**
  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area No