Medical Assistant Novice II- Department of Medicine (Medical Center)
6550 Fannin St., Houston TX, 77030
- Job Ref:
- JR-15073
- Job Shift:
- Day
- Job Type:
- Full Time
Non-exempt
QUALIFICATIONS
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE
- Health care experience preferred
LICENSES AND CERTIFICATIONS
Required
- Certified Medical Assistant through AAMA, NAHP, NCCT. NHA or Certified Nursing Assistant within 1 year and
- BLS - Basic Life Support or Instructor (AHA) - American Heart Association as part of the apprenticeship program within 6 months
KNOWLEDGE AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Knowledge of medical practice and care of patients and ability to assist with examinations, diagnostic and treatment procedures, knowledge of medical equipment and instruments
- Skill in developing and maintaining clinical quality assurance to maintain accurate medical records
- Ability to interpret, adapt and apply guidelines and procedures; ability to use good reasoning and judgment.
- Ability to establish and maintain effective working relationships with patients, medical staff, co-workers and the public; ability to work with peers in a team situation
- Provide safe patient centered, compassionate and competent care, ability to obtain vital signs
- Completes required continuous training and education, including department-specific
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Interacts with patients in a caring, sensitive manner using ICARE values
- Assist practitioners with medical procedures, examinations, and other patient care.
- After visit, reviews summary with patients, when appropriate; develops a workflow to ensure smooth transition of care for patients.
- Provides follow-up contact with patient, as appropriate, to ensure compliance with recommendations-medications, lab/x-ray, specialist visits, PCP visits, dieticians, CDE, etc.
- Seeks guidance from interprofessional health care team, when needed, and applies feedback to improve patient outcomes. Follows channels of communication for effective problem solving.
SERVICE ESSENTIAL FUNCTIONS
- Prepares patients for examination and treatment by escorting them from the waiting area to the exam room.
- Provides care to patients assigned within department, defined limits. Demonstrates excellent communication skills with patients and colleagues. Anticipate the needs of the specific patient population.
- Collects and documents information and measurements (vital signs, chief complaints, medication reviews, medical and social history) promptly and accurately.
- Responsible for sending patient recommendations and referrals to appropriate departments.
- Applies expected behaviors and actions which contributes to department score for patient satisfaction.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Complete pre-visit planning workflow prior to visit whenever possible, including completing and/or requesting appropriate documentation.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ensures environment is stocked, sanitized, and organized.
FINANCE ESSENTIAL FUNCTIONS
- Assist with patient care in the health care continuum to achieve optimum outcomes in a safe and cost-effective manner.
- Manages time effectively and prioritizes daily tasks, minimizing incidental overtime, seeking assistance as appropriate. Uses resources efficiently; does not waste supplies.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Identifies own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Participate in professional development activities. Completes and updates the individual development plan (IDP) on an on-going basis
SUPPLEMENTAL REQUIREMENTS
- WORK ATTIRE
- Uniform: Yes
- Scrubs: Yes
- Business professional: No
- Other (department approved): Yes
- On Call* No
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
EXPERIENCE
- Health care experience preferred
LICENSES AND CERTIFICATIONS
Required
- Certified Medical Assistant through AAMA, NAHP, NCCT. NHA or Certified Nursing Assistant within 1 year and
- BLS - Basic Life Support or Instructor (AHA) - American Heart Association as part of the apprenticeship program within 6 months
Company Profile:
Houston Methodist Specialty Physician Group is an integral part of Houston Methodist’s overall strategy to become one of the nation’s leading academic medical centers. Established as a nonprofit corporation certified by the Texas State Board of Medical Examiners, the Specialty Physician Group enables physicians to maintain autonomy with respect to clinical practice while growing their practice within an academic environment.
Houston Methodist is an Equal Opportunity Employer.
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