At Houston Methodist, the Lead Medical Staff Services Specialist position is responsible for functioning as the lead person in medical staff services and in this capacity also performs medical staff services specialist duties and regularly leads projects and performs specialized responsibilities as a regular part of normal job duties. This position serves as the liaison between management, staff and physicians for routine to complex matters, resolving questions and issues, as well as supporting staff in ensuring the delivery of exceptional customer service and adherence to departmental standards. Duties for the Lead Medical Staff Services Specialist position may be varied and may include many of the following: organizing work schedules, creating work assignments, reviewing time cards for accuracy, conducting quality assurance audits of staff performance, developing and implementing quality improvement activities, training and mentoring staff, providing feedback on staff performance and developmental needs, collecting/analyzing/reporting on data, preparing reports on performance and metrics, and other responsibilities of a similar nature and level.

QUALIFICATIONS

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

EXPERIENCE

• Three years of direct Medical Staff Specialist experience which includes three years of experience in word-processing and spreadsheet software, such as Microsoft Word and Excel, and database management

LICENSES AND CERTIFICATIONS
Preferred

• CPCS - Certified Provider Credentialing Specialist (NAMSS) or
• CPMSM - Certified Professional Medical Services Management (NAMSS)

Company Profile:

Houston Methodist The Woodlands Hospital opened in June 2017. This 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.

Houston Methodist is an Equal Opportunity Employer.