Houston Methodist has been recognized on Newsweek's America's Greatest Workplaces 2026 list, earning a 4.5-star rating. This ranking is one of the largest independent employee studies in the nation, based on more than 2.7 million company reviews, extensive third-party data and over 37 million data points across 120+ key performance …
Clinical Physician Support Coordinator - Float
Location:
Hybrid, 2550 Holly Hall, Houston TX, 77054
- Job Ref:
- JR-12786
- Job Shift:
- Day
- Job Type:
- Full Time
At Houston Methodist, the Clinical Physician Support Coordinator is responsible for supporting the efforts for improved use, personalization and adoption of physician related technologies. Provides direct support to providers and facilitates optimized use of the systems. Serves as a liaison between Information Technology (IT) teams, physicians & physician related committees to resolve issues, enhance system functionality and increase benefit realization.
EDUCATION
EXPERIENCE
FLSA STATUS
Exempt
QUALIFICATIONS
EDUCATION
EXPERIENCE
SKILLS AND ABILITIES
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
SUPPLEMENTAL REQUIREMENTS
QUALIFICATIONSExempt
QUALIFICATIONS
EDUCATION
- Bachelors Degree – IT, computer science, nursing, healthcare administration, business, or related allied health is required or an additional two years experience in addition to the minimum experience required below in lieu of degree
EXPERIENCE
- Three years related experience in an IT or clinical setting, of which at least two years should be in a provider support, training or optimization capacity.
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
- Demonstrates process knowledge of physician workflows and ability to translate them in clinical systems to expand physician usability.
- Understanding of Virtual Private Network (VPN) connectivity concepts and ability to troubleshoot connections at remote locations
- Proficiency in Microsoft Office software including Outlook, Word, Excel and PowerPoint
- Willingness and ability to learn new information systems
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Provides excellent customer service for physicians and facilitates IT training support and problem resolution.
- Acts as liaison between the medical staff and hospital departments to resolve problems in operational and information technology system issues.
SERVICE ESSENTIAL FUNCTIONS
- Provides support to new and existing members of the medical staff regarding use of provider related technologies including but not limited to the Electronic Health Record (EHR), mobile solutions, and communication tools.
- Encourages successful clinical and physician adoption of various Houston Methodist IT solutions.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Provides input in a timely and accurate manner for all appropriate departmental administrative processes.
- Addresses application concerns with IT in a timely manner and partners to resolve issues.
FINANCE ESSENTIAL FUNCTIONS
- Supports hospital goals and objectives and attends key events including community events supported by the hospital.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Supports physicians with technology solutions to support and enhance physician practice.
- Partners with IT and service line leadership to assess various software solutions to support service line growth.
- Ensures accurate recording of data alignment of physicians within the online physician directory.
SUPPLEMENTAL REQUIREMENTS
- WORK ATTIRE
- Uniform: No
- Scrubs: Yes
- Business professional: Yes
- Other (department approved): Yes
- On Call* Yes
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
EDUCATION
- Bachelors Degree – IT, computer science, nursing, healthcare administration, business, or related allied health is required or an additional two years experience in addition to the minimum experience required below in lieu of degree
EXPERIENCE
- Three years related experience in an IT or clinical setting, of which at least two years should be in a provider support, training or optimization capacity.
Company Profile:
Houston Methodist is one of the nation’s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!
Houston Methodist is an Equal Opportunity Employer.
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