Houston Methodist Health is thrilled to announce our community’s recent achievement and recognition by Forbes. Officially released on May 23, Forbes recognized Houston Methodist in its annual list of America’s Best Employers for New Grads. In the “Healthcare and Social” industry category, Houston Methodist was ranked highly among the 35 …
Senior Consultant - Internal Consulting
Location:
Greenbriar - 8100 Greenbriar St. Houston, Texas 77054
- Job Ref:
- 54686
- Talent Area:
- Professional
- Job Shift:
- 1st - Day
- Job Type:
- Full-Time
- Posted Date:
- April 4, 2024
Note: Candidates with Financial Analyst or similar background strongly encouraged to apply.
At Houston Methodist, the Senior Consultant position is responsible for both financial and operational analysis to determine areas of success and opportunities across the Houston Methodist system. This will include projects and initiatives that fundamentally impact the way Houston Methodist operates across our System including hospital & clinic operations, corporate & system level processes and standardization of both internal and patient-facing processes. The Senior Consultant position oversees and develops analysis of complex business data and processes and provides recommendations to Executive Leadership to drive system-level results and improvement. The Senior Consultant position conveys innovative thought leadership and support for key initiatives by data analysis, process improvement and recommendations to support strategic initiatives. This position builds and implements operational and change management plans with Executive Leadership team. The Senior Consultant position plans, directs, and coordinates strategic initiatives to ensure that goals and objectives are accomplished within prescribed time frame, requirements, and ROI. The position requires a vision for the future of health care and expertise in efficient and effective system processes and professional development.
Requirements:
PEOPLE ESSENTIAL FUNCTIONS
- Drives change management within their scope of work by effectively communicating key information to stakeholders' thereby driving accountability to timelines, objectives and managing customer expectations.
- Partners with service line managers to develop work plan, duties, responsibilities and scope of authority.
SERVICE ESSENTIAL FUNCTIONS
- Plans and organizes all aspects of the project life cycle including - definition of scope, objectives, compliance, and governance.
- Overall responsibility for the planning and management of internal consulting initiatives and ensure project documentation compliance with standards.
- Reviews and assesses the resources demand vs. capacity assignments to forecast for future resource needs. Provides analysis and recommendations to management, client and/or others.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Responsible for strategic system optimization initiatives, including planning, organizing, directing, and evaluating program.
- Establishes and maintains a relationship with Internal Audit and Business Practices to ensure adherence to all State and Federal regulations and to gain input on risks and mitigation plans.
- Maintains and adheres to the team standards and procedures, providing continual improvement to the overall project life cycle process, business cases, timelines, scheduling, and scoping templates. Supports system standardization of key business and operational processes to improve operational, financial, and patient outcomes.
- Oversees and develops methodology to ensure compliance to all regulations and policies directly connected to assigned initiatives.
FINANCE ESSENTIAL FUNCTIONS
- Drives project performance to expected financial and process improvement outcomes including ROI and other project based KPIs.
- Assists leadership with identification of areas where optimization can have a positive financial impact related to the Houston Methodist system.
- Helps team to meet ROI targets provided by Senior Leadership.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Leads improvement initiatives by planning, implementing, and ensuring adoption. Follows up on action items to ensure completion of assignments.
- Monitors process metrics to validate performance against national and system benchmarks when available.
- Completes and updates My Development plan on an on-going basis. Ensures own career discussions occur with appropriate management.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications:
EDUCATION
- MHA, MBA, MSN, or related degree
WORK EXPERIENCE
- Eight years of experience in implementing complex large to enterprise scale projects, preferably in a healthcare environment. May consider HM employee with two years less experience
LICENSES AND CERTIFICATIONS - REQUIRED
- N/A
LICENSES AND CERTIFICATIONS - PREFERRED
- PMP - Certified Project Management Professional (PMI) AND
- Fellow of American College of Healthcare Executives (ACHE)
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Possess extraordinary communication, organizational and leadership skills
- Ability to interact professionally with all levels of personnel, patients, families, visitors and physicians and to coordinate with physicians and service providers to achieve superior results. Ability to solve complex patient relations issues independently as appropriate
- Extensive experience in grievance management, mediation and conflict negotiation, and problem resolution/crisis intervention
- Critical thinking, problem-solving, and mature judgment
- Has knowledge of legal, accreditation and regulatory agency requirements
- Has the knowledge and ability to use various measurement tools, integrate data, and prepare meaningful reports
- Intermediate to advanced knowledge of medical terminology and knowledge of healthcare information systems, as appropriate
- Intermediate to proficient level of computer competency - Microsoft Office Suite
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
- On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area Yes
Company Profile:
Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.
Equal Employment Opportunity
Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.
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