Supervisor Public Safety Security - Full Time - Nights

At Houston Methodist, the Supervisor Public Safety/Security position is responsible for overseeing day-to-day Public Safety/Security department operations and emergent activities of staff that provide safety and security for staff, patients and visitors of Houston Methodist. This position supervises daily shift activities including reviewing staffing levels to ensure compliance with facilities coverage. In addition, the Supervisor, Public Safety/Security position serves as the next higher level of reporting for department customers, regularly inspects on-site and off-site posts and facilities, investigates incidents and/or customer complaints and compiles data for accurate reporting. This position is the subject matter expert for normal department operations, acts as management in the absence of manager or director. Other duties for the Supervisor, Public Safety/Security position include, but are not limited to, performance improvement activities, directing and managing staff during normal and emergency operations, and actively participates as a member of department management to achieve operational goals.
The supervisor position responsibilities include overseeing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency. This position trains and supervises staff while maintaining adequate staffing levels and budget compliance. The supervisor position contributes to staffing decisions such as hiring, coaching and counseling employees on work related performance. This position assists in the development and implementation of policies and procedures to ensure a safe and effective work environment. Other duties for the supervisor position include participating in performance improvement activities, as well as providing support for department management to achieve operational goals. This position may also perform staff duties and responsibilities as needed.

Requirements:

Qualifications:

LICENSES AND CERTIFICATIONS - REQUIRED

• SECUR-N - Security Officer Non-Commissioned- State Licensure and
• IAHSS-B - Certified Security Officer-Basic (IAHSS) within 90 days or
• IAHSS-A - Certified Security Officer-Advanced (IAHSS) within 90 days or
• IAHSS-S - Certified Security Officer-Supervisor (IAHSS) within 90 days and
• DL - Driver License - State Licensure within 90 days and
• NVCRISIS - Nonviolent Crisis Intervention (CPI) within 60 days

LICENSES AND CERTIFICATIONS - PREFERRED

• BLS - Basic Life Support (AHA)

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message

• Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization

• Demonstrates leadership qualities and critical thinking through self-direction initiative, effective interpersonal skills, and oral/written communication skills

• Ability to identify and understand issues, problems and opportunities; and recommend solutions

• Ability to work effectively in a fast paced environment

• Demonstrates flexibility and adaptability in the workplace

• Professional handling of exposure to confidential/sensitive information

• Proficient in spreadsheet, word-processing, and presentation software, e.g. Microsoft Office

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Company Profile:

Houston Methodist The Woodlands Hospital opened in June 2017 as the eighth hospital in the Houston Methodist system. This 267-bed, 725,000-square-foot, full-service, acute-care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also, on the beautiful hospital campus, located at the intersection of Interstate 45 and Texas State Highway 242, are two medical office buildings, which include a Breast Care Center; Cancer Center; infusion center; heart and vascular services; neurology; orthopedics and sports medicine; rehabilitation services; wellness services; an outpatient laboratory; and several other multispecialty physician practices. In January 2022, Houston Methodist The Woodlands opened Healing Tower — a $250 million expansion project that added 106 beds, focused on medical-surgical and women’s services, and provided nine operating rooms. The project also included the expansion of the endoscopy center, emergency department and diagnostic imaging department with an enhanced neurodiagnostic and interventional center.

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.